Surgical Scheduler

ASSOCIATED RETINA CONSULTANTS•Phoenix, AZ

1d•Onsite

About The Position

Since 1974, Associated Retina Consultants has an experienced team of Arizona eye specialists to diagnose and treat your vision problem. Our focus is on the retina, macula, and the vitreous humor in the eye. We work hard every day to protect and save our patients vision, helping them lead better quality lives. Position Summary: The Surgical Scheduler is responsible for scheduling ophthalmology/retina surgeries for the doctors with surgery centers and hospitals, counseling the patient, verifying insurance on surgery patients, collecting co-pays if required, preparing surgery charts, and posting surgeries with the various facilities. The position requires a good understanding of retina practice and insurance coverage, considerable attention to detail, and the ability to communicate effectively with patients, surgeons, co-workers, and supervisors.

Requirements

High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred.
Minimum of 2 years of experience in a medical office setting, with experience scheduling surgeries preferred.
Excellent organizational skills and attention to detail.
Strong interpersonal and communication skills.
Proficiency in computer applications, including Microsoft Office and electronic health records (EHR) software.
Knowledge of medical terminology and insurance verification processes.
Good computer skills.
Able to navigate between screens: able to accurately enter data.
Able to type 30 words per minute
Must be able to write.
Must be able to communicate via phone.
Must be able to sit for extended periods.
Ability to wear Personal Protective Equipment (PPE) (gloves, face mask, etc.)

Responsibilities

Maintains surgical schedule for surgeons, ensuring that surgeries are scheduled in a timely and efficient manner.
Communicates with patients about scheduling, pre-op and post-op testing and visits, insurance requirements, surgical consents, facility ownership disclosure, transportation requirements, financial requirements, and financial hardship assistance.
Contacts facilities to schedule surgeries and coordinate necessary pre-op testing.
Schedules pre-op and post-op visits and coordinates paperwork.
Calls for necessary pre-authorizations and ensures that all necessary information is collected and verified prior to surgery.
Maintains patient confidentiality and ensures that all patient information is kept confidential at all times.