Surgical Scheduler

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL
•Remote

About The Position

The Surgical Scheduler schedules operating room procedures and invasive procedures requiring general anesthesia in operating rooms and procedure suites at the main hospital and surgery centers. This is a remote position that requires working from the hospital campus one to two times per month. The role works eight-hour day shifts Monday through Friday, with a preferred start time of 8:30 a.m. Compensation within the stated pay range depends on relevant prior experience.

Requirements

  • High school diploma or GED.
  • At least one year of experience working in a hospital clinical setting.
  • Working knowledge of medical terminology.
  • Proficiency with computer information systems.
  • Typing speed of 60–75 words per minute.

Nice To Haves

  • At least one year of experience booking and scheduling appointments in a hospital or clinic setting.
  • Previous experience using the EPIC electronic medical record.

Responsibilities

  • Schedule procedures in EPIC according to established block schedules and surgeons’ and anesthesiologists’ schedules.
  • Schedule surgical cases at the Northbrook and Westchester ASTCs and coordinate anesthesia for Lurie cases at Northwestern.
  • Coordinate complex combined surgical cases involving the operating room and other procedural areas, such as IR, MRI, and CT, or multiple service lines.
  • Create case entries and schedule cases for community providers using information from reservation forms.
  • Assist providers and offices with scheduling time-sensitive cases outside block schedules when open time is available.
  • Coordinate operating room schedule changes with physicians’ offices and location managers.
  • Notify surgeons, anesthesia, and nursing staff of relevant schedule additions and revisions.
  • Initiate processes to resolve scheduling conflicts and changes, and support conflict resolution.
  • Process reservation information for admitting personnel.
  • Notify anesthesiologists of special service requests.
  • Send surgical schedule verification to physicians’ offices in advance for review when appropriate.
  • Audit the surgical schedule daily and report notable changes to location managers.
  • Participate in daily scheduling huddles with OR managers, the Anesthesia coordinator, OR charge nurse, and sterile reprocessing staff to resolve scheduling issues and ensure appropriate staffing and equipment coverage.
  • Work with service line office administrative assistants and schedulers to maximize use of designated block time and coordinate block releases in EPIC to improve OR utilization.
  • Monitor special-needs requests for equipment, supplies, representatives, and staffing support, and communicate with staff and management to ensure appropriate coverage.
  • Work with service line office administrative assistants and schedulers to confirm appropriate post-operative destinations and case order.
  • Manage the in-basket for open-time requests through OR marketplace.
  • Work with the revenue cycle coordinator to ensure prior authorizations are secured for next-day surgeries.
  • Enter anesthesia assignments for operating rooms, procedure suites, and imaging suites.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability insurance.
  • Employer contribution toward a Health Savings Account.
  • Flexible Spending Accounts.
  • Paid Time Off (PTO), paid holidays, and paid parental leave.
  • 403(b) plan with a 5% employer match.
  • Supplemental life, AD&D, and disability coverage.
  • Critical illness, accident, and hospital indemnity coverage.
  • Tuition assistance.
  • Student loan servicing and support.
  • Adoption benefits.
  • Backup childcare and eldercare.
  • Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
  • Discounts on services at Lurie Children’s facilities.
  • Discount purchasing program.
  • The rewards package may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.
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