Surgical Scheduler

Yale New Haven Health • Greenwich, CT

4h

About The Position

The Surgical Scheduler schedules surgeries and procedures for Physicians and Advanced Practice Clinicians at a clinic, ambulatory surgery center, or hospital. The role ensures registration and insurance authorization processes are followed before and after surgery, serves as a liaison between patients and medical staff, and advises patients about surgical and financial preoperative requirements. The position also coordinates surgical appointments and performs related pre- and post-operative administrative tasks.

Employees are expected to understand and support the YNHHS Vision and Mission and live its values of integrity, patient-centeredness, respect, accountability, and compassion.

Requirements

• High school diploma or GED.
• Two to three years of work experience in a hospital or physician office, emphasizing registration, surgical scheduling, medical billing, and medical insurance and eligibility requirements.
• Strong computer skills, including proficiency with Microsoft Office and EPIC or another EMR platform.
• Excellent interpersonal skills.
• Strong working knowledge of medical insurance terminology and current CPT and ICD-10 codes.
• Skill in surgical scheduling, medical billing, and insurance procedures.
• Ability to work independently and as part of a team.
• Strong time management, organizational, and coordination skills; high reliability; and adherence to YNHHS Standards of Professional Behavior.
• Excellent verbal and written communication skills.
• Detail orientation, ability to multitask, and problem-solving skills.

Responsibilities

• Contact patients to schedule surgical procedures in a courteous and professional manner.
• Coordinate surgical procedures with hospital operating rooms or surgical centers.
• Verify receipt of medical and/or cardiac clearance.
• Schedule post-operative follow-up appointments.
• Maintain HIPAA requirements.
• Perform other duties as assigned.
• May assist with or perform chaperone duties for patient medical procedures as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED