Surgical Scheduler - OB/GYN - Center City

Thomas Jefferson University • Philadelphia, PA

5d • Onsite

About The Position

The Surgical Scheduler enhances the patient and customer experience by courteously and professionally scheduling inpatient and outpatient procedures and surgeries. The role supports delivery of the Jefferson Experience by emphasizing prompt and courteous treatment of patients. The position is based at 833 Chestnut Street in Philadelphia, Pennsylvania, and works a day shift.

Requirements

• High school diploma or GED.
• Excellent communication skills.
• Willingness to provide and support a positive Jefferson Experience for all patients and visitors.
• Ability to process and interpret data.
• Ability to multitask while managing a time-sensitive workload.
• Ability to lift and carry 25 pounds.
• Frequent sitting and standing, and frequent keyboard use.

Responsibilities

• Interact with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information, obtain inpatient and outpatient prior authorizations and referral information, and ensure all necessary approvals are in place before scheduled surgical procedures.
• Complete pre-procedure phone calls and confirm appointment times with patients by telephone.
• Provide patients with necessary pre-operative instructions.
• Adhere to HIPAA privacy and security requirements.
• Ensure compliance with applicable federal, state, and local regulatory standards.
• Perform other duties as requested or assigned.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Access to medical insurance, including prescription coverage, for all colleagues, including those working less than part-time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED