Director Ambulatory Operations - OB/GYN - Center City
Jefferson Health Plans•Philadelphia, PA
•Onsite
About The Position
Oversees operational, business, and clinical activities within the Jefferson OB/GYN department, including four offices in Philadelphia. The role is responsible for cost control and budget evaluation, department planning, staffing and productivity, workflow improvement, policy and procedure maintenance, communication and reporting, capital expenditure recommendations, and technology implementation. Work is based at 833 Chestnut Street in Philadelphia. The listed shift is Workday Day.
Requirements
- Bachelor’s degree in healthcare or business administration, or a relevant healthcare field.
- Five years of progressive leadership experience with health system experience.
- Knowledge of operations and resource management.
- Knowledge of physician practice activities, particularly physician billing, reimbursement, and practice management.
- Knowledge of third-party reimbursement and regulations, practice operations, automated systems, and strategic planning.
- Interpersonal and communication skills, problem-solving skills, consensus-building skills, and ability to operate effectively in a consulting role.
- Ability to achieve results in a complex medical center environment.
- Ability to use software programs such as EPIC and Microsoft applications.
Nice To Haves
- Master’s degree in business administration (MBA) or health administration (MHA).
Responsibilities
- Maintain cost control and evaluate operational budget needs.
- Collaborate on department plans aligned with the mission, strategic operations, quality and safety improvement plans, and network goals.
- Develop and oversee staff scheduling to support labor productivity and targeted performance metrics.
- Implement and adjust workflows to streamline operations and take corrective action on cost-control problems.
- Maintain and update the policy and procedure manual in accordance with department needs and organizational standards.
- Maintain proactive relationships with relevant stakeholders.
- Communicate critical issues, intervene as needed, and prepare and submit timely operational review reports.
- Monitor volume and adjust staffing patterns to support labor productivity, access, and patient experience.
- Recommend and submit capital expenditures to promote safe, efficient care delivery and sound business operations.
- Recommend and implement technology to advance care and align with progressive industry standards.
Benefits
- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits, including access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance, including prescription coverage, for all colleagues, including those working less than part-time
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What This Job Offers
Job Type
Full-time
Career Level
Director
