Surgical Scheduler - Gastroenterology - Cottman Avenue - Full-Time Days
About The Position
The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient and outpatient procedures and/or surgeries. The role supports delivery of the Jefferson Experience by emphasizing prompt and courteous treatment of all patients. The scheduler collects and reviews patient insurance information, obtains prior authorizations and referral information, and ensures necessary approvals are in place before scheduled procedures. The role also includes completing pre-procedure calls, confirming appointment times by telephone, providing pre-operative instructions, and adhering to HIPAA and applicable regulatory requirements.
Requirements
- High school diploma or GED.
- Excellent communication skills.
- Willingness to provide and support a positive Jefferson Experience for patients and visitors.
- Ability to process and interpret data.
- Ability to multitask while managing a time-sensitive workload.
Responsibilities
- Interact with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Collect and review patient insurance information, obtain prior authorizations and referral information, and ensure all necessary approvals are in place before scheduled procedures.
- Complete pre-procedure phone calls and confirm appointment times with patients by telephone.
- Provide patients with necessary pre-operative instructions.
- Adhere to HIPAA privacy and security requirements and comply with applicable federal, state, and local regulatory standards.
- Perform other duties as requested or assigned.
Benefits
- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits, including access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
