Surgical Access Charge Coordinator, Medical Plaza I, Part-time, 6a-2:30p

UofL Health•Louisville, KY

6d•Onsite

About The Position

The Surgical Charge Coordinator is responsible for comprehensive review, reconciliation, and maintenance of surgical charges across UofL Health System locations. The role supports accurate and timely charge capture, charge reconciliation, and charge integrity across Surgical Services, Endoscopy, Pain Management Clinics, Cath Labs, and other surgical locations. The coordinator works with Revenue Cycle, Supply Chain, Hospital Buyers, Finance, Clinical Leadership, and operational teams to support compliance, reimbursement accuracy, and revenue integrity. The position includes validating surgical, procedural, implant, and supply charges; investigating discrepancies and documentation inconsistencies; maintaining charge description master accuracy; monitoring reconciliation work queues; and reviewing charge trends for process improvement. The coordinator also supports new procedure, supply, and charge workflow implementation, participates in audits and quality initiatives, and maintains confidentiality of patient, financial, and operational information. The role requires a high school diploma or GED and at least four years of relevant healthcare operations experience. A bachelor's degree is preferred. The coordinator must be proficient with Microsoft Office, able to learn relevant healthcare systems, and capable of analyzing complex information, meeting deadlines, and collaborating effectively with interdisciplinary teams.

Requirements

High school diploma or GED/equivalent.
At least four years of experience in surgical services, revenue cycle, charge capture, charge reconciliation, or healthcare financial operations.
Knowledge of surgical procedures, supplies, implants, and healthcare billing practices.
Experience with electronic medical records and charge reconciliation systems.
Strong understanding of charge capture and charge reconciliation processes.
Knowledge of surgical services, endoscopy, and pain management operations.
Ability to analyze complex financial and operational data.
Strong problem-solving and critical-thinking skills, including handling complex situations and conflicts.
Strong communication and interpersonal skills.
Ability to prioritize workload and meet established deadlines.
Proficiency with Microsoft Office and healthcare information systems, with ability to learn clinical documentation/EMR, payroll/HR, reporting, EOC, talent, and job request systems.
Ability to work independently and collaborate effectively with interdisciplinary teams.
Adequate conversational English to understand direction and safety policies and communicate with patients and coworkers as necessary.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret a wide variety of instructions.
Maintain confidentiality, professionalism, and appropriate conduct; adhere to organizational and department safety standards.

Nice To Haves

Bachelor's degree in Healthcare Administration, Business, or a related field.
Experience in a multi-site health system.
Certification related to revenue cycle, coding, healthcare finance, or healthcare access.

Responsibilities

Review and reconcile surgical charges daily, weekly, and monthly across system surgical sites.
Validate surgical, procedural, implant, and supply charges for accurate charge capture and reimbursement.
Investigate and resolve charge discrepancies, omissions, and documentation inconsistencies within established timelines.
Monitor reconciliation work queues and complete work within departmental and organizational timeframes.
Maintain the accuracy of the charge description master through ongoing review and updates of procedure and supply charges.
Analyze charge trends and identify process improvement and revenue optimization opportunities.
Support charge reconciliation across Surgical Services, Operating Rooms, Endoscopy Services, Pain Management Clinics, and Cath Labs.
Promote consistent charging practices throughout UofL Health System surgical locations.
Assist with implementation of new procedures, supplies, and charge workflows.
Collaborate with Revenue Cycle, Hospital Buyers, Supply Chain, Finance, Clinical Leaders, and Surgical Services staff to support accurate charge capture and billing.
Resolve charging issues related to implants, supplies, procedures, and documentation with relevant departments.
Communicate identified issues and recommend corrective actions.
Ensure compliance with organizational policies, payer requirements, and applicable regulatory guidelines.
Participate in audits and quality improvement initiatives related to charge capture and revenue integrity.
Maintain confidentiality of patient, financial, and operational information and comply with HIPAA privacy and security requirements.
Support departmental goals, performance metrics, continuous improvement, licensure, regulatory, and accreditation standards.
Maintain effective working relationships and collaborative communication with medical staff, departments, leaders, staff, and others.
Support patient readiness, operational efficiency, quality and service delivery, and organizational safety standards.
Provide education, provisioning, testing, and training for changes, upgrades, and enhanced functionality of the electronic scheduling platform.
Perform other duties as assigned.