Surgery Scheduler - Ambulatory
Valleywise Health•Phoenix, AZ
About The Position
At Valleywise Health, the Ambulatory Surgery Scheduler works closely with surgeons and clinic staff to schedule patients for surgical procedures. The role helps ensure patients obtain the necessary medical and financial clearances and communicates information and status updates to patients and providers. It is a busy, fast-paced, team-based position focused on providing exceptional customer service and supporting quality care for the community.
Requirements
- High school diploma or GED.
- At least one year of healthcare scheduling-related experience demonstrating the required knowledge, skills, and abilities.
- Competence with applicable procedures and computer programs.
- Valid fingerprint clearance card issued by the Arizona Department of Public Safety, or submission of a completed Affidavit at hire. Applicants must complete the fingerprint clearance card application within seven days of hire and present the actual card within 90 days of applying.
- Exceptional customer service skills and ability to work effectively as a team member.
- Ability to work independently and coordinate multiple pieces of data.
- Ability to handle and maintain personal and highly confidential information.
- Knowledge of medical terminology, anatomy and physiology, and the patient’s flow through the hospital experience.
- Knowledge of HIPAA, basic coding principles, and applicable state and federal laws and regulatory requirements relating to billing, scheduling, and medical records.
- Ability to read, write, and speak effectively in English.
Nice To Haves
- Experience in a clinic or Operating Room setting.
Responsibilities
- Schedule patients for surgical procedures in coordination with surgeons and clinic staff.
- Help ensure patients have the necessary medical and financial clearances.
- Communicate information and status updates to patients and providers.
- Coordinate and assimilate multiple pieces of data to complete required tasks.
- Interact effectively with physicians, patients, and coworkers as part of a team.
Benefits
- Medical, dental, and vision plans
- Flexible spending accounts
- 100% retirement pension match
- Paid time off and paid holidays
- Sick and extended illness bank
- Tuition reimbursement programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
