Surgery Scheduler

Advanced Pain Care • Killeen, TX

4d • Onsite

About The Position

The Surgery Scheduler manages the surgical scheduling process, including surgeries, in-office procedures, follow-up appointments, and medical clearances. The role coordinates with patients and physicians, verifies insurance information, ensures required records and consent forms are complete, and provides patients with relevant pre-operative and post-operative instructions. The position is based in a medical office and reports to the Scheduling Manager.

Requirements

• High school diploma or equivalent.
• Knowledge of electronic medical records, insurance verification, medical terminology, and surgical procedures.
• Clear, precise, and strong written and verbal communication skills.
• Accuracy and attention to detail.
• Ability to manage and prioritize daily work effectively.
• Tactful public-facing communication and strong interpersonal and customer service skills.
• Knowledge of CPT codes, medical insurance, and managed care.
• Ability to protect patient information and maintain confidentiality.
• Professionalism, tact, and diplomacy.
• Ability to work independently.
• Ability to work as scheduled, typically Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Ability to sit and/or stand for prolonged periods.
• Ability to move materials weighing up to 30 lbs.
• Eye-hand coordination and manual dexterity sufficient to operate office equipment.

Nice To Haves

• One year of prior surgery scheduling experience in a healthcare setting is highly preferred.

Responsibilities

• Schedule patients for surgery and complete necessary paperwork.
• Confirm patient demographics, surgery date and time, and medical diagnosis.
• Review pre-surgery instructions with patients, including medications, allergies, labs, health history, and pre-operative and post-operative treatment plans.
• Gather insurance information to confirm coverage and benefits.
• Ensure all paperwork, including consent forms, is complete and on file for patients’ surgeries.
• Answer and respond to incoming telephone inquiries regarding surgery.
• Schedule follow-up appointments and other health assessments.
• Monitor the surgery schedule and coordinate appointments directly with physicians.
• Coordinate medical clearance when necessary.
• Maintain regular and predictable attendance and adhere to company policies and procedures.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED