Surgery Scheduler

HCA Healthcare•Asheville, NC

About The Position

The Surgery Scheduler provides clerical expertise to support high-quality, efficient patient care at Asheville Ortho - Mission Main. The role coordinates procedure scheduling with the facility, confirms required clinical information and procedure resources, prepares and maintains patient notices and scheduling documentation, and obtains insurance authorizations and related records. The position works with practice staff, facility staff, and coders as needed.

Requirements

  • High school degree preferred.
  • At least one year of experience in a medical office setting is highly preferred, such as an ambulatory surgery center, hospital, or doctor's office.
  • BLS may be required according to practice standards.

Nice To Haves

  • At least one year of experience in a medical office setting, such as an ambulatory surgery center, hospital, or doctor's office.
  • High school degree.

Responsibilities

  • Obtain CPT and ICD-10 diagnosis codes and other clinical information from practice staff; seek assistance from practice and facility coders as needed.
  • Prepare documentation for Notification of Non-covered Medicare Services or Advance Beneficiary Notices and maintain that documentation according to practice procedures.
  • Determine the operating room time needed for procedures and coordinate scheduling with the facility, including streamlining the daily schedule and arranging anesthesia coverage as determined by facility processes.
  • Confirm that procedure requirements have been obtained, including medical and imaging records and required equipment or instruments.
  • Ensure scheduling packets are accurate and completed on time.
  • Obtain patient face sheets from Insurance Verification to secure authorizations based on insurance type.
  • Obtain authorization notes from the facility and scan them into medical records or practice management systems.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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