Surgery Scheduler - Hand Surgery

Tenet Healthcare Corporation•Scottsdale, AZ

About The Position

The Surgery Scheduler is responsible for coordinating all aspects of the surgery process for Hand Surgery at Arizona Sports Medicine Clinic, including travel between the Scottsdale and Mesa clinics. Duties include verifying insurance, obtaining pre-operative certifications and authorizations, completing required hospital forms, scheduling pre-operative labs and testing, and coordinating post-surgery care. The role also involves educating patients about planned surgery and working with surgeons, hospitals, and clinic personnel to support surgery scheduling and patient care.

Requirements

  • High school diploma or GED.
  • At least one year of experience working in medical insurance or a healthcare-related field.

Nice To Haves

  • Previous surgery scheduling experience is strongly preferred.

Responsibilities

  • Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Follow the Tenet HIPAA Compliance Plan and Privacy Standards Confidentiality Agreement.
  • Support the Tenet Corporate Compliance Program by understanding and following applicable laws, regulations, and company policies and procedures, and reporting compliance issues.
  • Triage surgical candidates as required by physicians.
  • Work with hospital personnel to obtain information needed for surgery scheduling.
  • Educate patients about planned surgery.
  • Verify insurance information in the electronic system and obtain necessary authorizations before surgery.
  • Work with surgeons to obtain medical clearances and preoperative testing required by hospital protocols.
  • Confirm and reschedule return appointments as needed, and notify the manager about patient account and insurance issues.
  • Assist administrative or clinical staff as needed and perform other duties as assigned.
  • Complete required hospital forms and coordinate pre-operative labs, testing, and post-surgery care.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) retirement savings plan with employer match
  • Paid time off
  • Career development and continuing education opportunities
  • Health savings accounts
  • Healthcare and dependent flexible spending accounts
  • Employee Assistance Program
  • Employee discount program
  • Pet insurance
  • Legal insurance
  • Accident and critical illness insurance
  • Long-term care insurance
  • Elder and childcare benefits
  • Auto and home insurance
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