Surgery Coordinator

Tidewater Physicians Multispecialty Group P C•Newport News, VA
•Onsite

About The Position

The Surgery Coordinator is responsible for administrative duties relevant to surgical operations. This includes surgery scheduling, keeping patient records, entering post-surgical data and scheduling surgical equipment. The role also involves coordinating with providers, clinical teams, hospitals, and surgery centers to ensure a smooth surgical experience. Additionally, the coordinator orders diagnostic tests, obtains results, verifies patient charts, schedules post-operative appointments, obtains insurance authorization, and orders necessary durable medical equipment (DME), home health care, or skilled nursing facility/rehab services. Occasional work in the clinic setting, rooming patients, assisting with minor in-office procedures, dressing changes, and DME fittings may also be required. The position also involves completing weekly surgical packets and maintaining weekly logs of surgeries for billing and coding.

Requirements

  • Knowledge of OSHA regulation compliance.
  • Knowledge of medical terminology.
  • Knowledge of laboratory techniques to perform routine laboratory tests.
  • Attention to detail.
  • Self-motivation.
  • Time management.
  • Organization.
  • Excellent customer service skills.
  • Verbal and written communication skills.
  • Ability to work scheduled hours as defined in the job offer.
  • Ability to work independently as well as in a group setting.
  • Associates degrees or equivalent.
  • Six to twelve months related experience as a Medical Assistant / Licensed Practical Nurse.
  • Six to twelve months experience working in a medical office setting.
  • Experience in Phlebotomy.
  • Current CPR or BLS Certification.

Responsibilities

  • Maintain accurate surgical schedules for multiple providers.
  • Set up pre-operative clearance appointments.
  • Ensure all documentation is available for pre-operative clearance and retrieve pre-operative clearance paperwork prior to patient surgery.
  • Schedule and order all diagnostic tests requested by the provider, ensuring tests are performed and obtaining results.
  • Use electronic medical records and viewer privileges at multiple area hospitals.
  • Verify and detail the patient chart to reflect correct patient histories needed for scheduling all surgical procedures and provide this information to the facility.
  • Communicate between providers, clinical team, all hospitals, and ambulatory surgery centers to ensure a smooth surgical experience.
  • Schedule each surgery patient's first post-operative appointment.
  • Contact patient's insurance to obtain authorization prior to surgery.
  • Order all patient post-operative durable medical equipment (DME) as well as any Home Health care or skilled nursing facility/rehab if needed.
  • Complete weekly surgical packets for the physician.
  • Maintain weekly logs of each provider's surgeries to provide to in-office billers and coders.
  • Schedule Wound Healing Center patients needing surgery and navigate the EHR system to obtain all patient information pertinent to scheduling the surgery.
  • Ensure proper hardware is ordered.
  • May be assigned other duties to include occasional work in the clinic setting, rooming patients and assisting providers with minor in office procedures.
  • Occasional dressing changes and durable medical equipment (DME) fittings may be needed as well.
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