SURG SCHEDULER (Fort Worth)

UT Southwestern Medical Center • Dallas, TX

2d

About The Position

Works under general supervision to schedule patients for a department or clinic. Schedules surgical procedures at University Hospitals and Ambulatory Surgery Centers in accordance with established protocols, obtaining the appropriate information and orders from surgeons. The role supports pre-certification and billing processes, maintains surgical block time, coordinates tissue and equipment for procedures, and liaises with departmental staff to help ensure surgeries proceed without delay or cancellation. The position requires adherence to HIPAA and confidentiality policies.

Requirements

• High school diploma or equivalent.
• Two years of experience working in a medical office environment.
• Exposure to and working knowledge of physician billing, medical collections, coding, surgery scheduling, and/or patient access.

Nice To Haves

• Two years of college.
• One year of healthcare scheduling and/or surgery scheduling experience.

Responsibilities

• Schedule patient surgical procedures at University Hospitals and Ambulatory Surgery Centers according to established protocols, obtaining the necessary information and orders from the surgeon.
• Provide procedure pre-certification to help ensure coverage and proper billing; obtain pre-certification from referring physician offices when applicable, confirm coverage with insurance carriers, and advise clinics or patients about copayment or coinsurance responsibilities.
• Accurately enter scheduling, insurance, and registration information into applicable systems, as assigned.
• Maintain and monitor surgical block time utilization, advise surgeons about unused time, and release unused time to prevent loss of department block time.
• Request and secure tissue from Tissue Bank/Transplant Services, coordinating with faculty and the OR to ensure delivery at the time of surgery.
• Request or obtain materials and equipment needed for surgery and confirm requirements with the surgeon before surgery.
• Research payment-denial claims from third-party carriers for pre-certified procedures, as applicable.
• Coordinate with other departmental staff as a liaison for multiple or special procedures.
• Adhere to HIPAA and confidentiality policies.
• Perform other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage.
• 100% coverage for preventive healthcare with no copay.
• Paid time off, available day one.
• Retirement programs through the Teacher Retirement System of Texas (TRS).
• Paid parental leave.
• Wellness programs.
• Tuition reimbursement.
• Public Service Loan Forgiveness (PSLF) qualified employer.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED