Director of Operations | Cambria Fort Worth | Fort Worth, TX
PM Hotel Group•Fort Worth, TX
•Onsite
About The Position
The Director of Operations is the hotel’s second in command and supports the seamless day-to-day functioning of the hotel. The role interfaces with department heads to direct and implement hotel-wide policies, represents hotel leadership in guest interactions, and supports the General Manager with administrative duties. The Director of Operations acts as General Manager in the General Manager’s absence.
Requirements
- Bachelor’s degree in hotel management or a related field.
- At least 4 years of management experience in the hotel industry.
- Fluent in speaking, reading, and understanding English.
- Familiarity with OSHA, local Department of Health regulations, and current laws governing the handling of hazardous substances.
- Ability and willingness to support team members as needed.
Responsibilities
- Interview and hire new employees.
- Receive and resolve guest complaints.
- Assign duties to department heads and observe their performance to ensure adherence to hotel policies and established operating procedures.
- Support the General Manager in establishing and monitoring policies and guidelines for the hotel’s day-to-day operations.
- Act as General Manager in the General Manager’s absence.
- Interact with guests and answer their questions.
- Support the General Manager with administrative duties.
Benefits
- Excellent pay.
- Hotel discounts.
- Food and beverage discounts.
- Opportunity to be part of a growing hotel company.
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What This Job Offers
Job Type
Full-time
Career Level
Director
