Supportive Housing Coordinator

COMMUNITY HOUSING NETWORK INC•Columbus, OH

9h•$24 - $28•Onsite

About The Position

The Supportive Housing Coordinator provides direct support to Community Housing Network’s Supportive Services operations by coordinating services, education, and community referrals that empower residents and promote housing stability and recovery. The coordinator serves as the primary point of contact for approximately 50 independently housed tenants and works closely with Housing Facilitation, Property Management, and external service providers to address resident needs. The role includes assessing tenant needs, developing individualized housing service plans, supporting housing retention, coordinating crisis response, documenting outcomes and services, and facilitating resident support meetings. It also involves collaborating with partner organizations and advocating for tenant perspectives while working to connect residents with resources that promote stability and recovery.

Requirements

Bachelor’s degree in Social Work, Psychology, or another Human Services field, or four years of social services work in lieu of a bachelor’s degree.
Two to four years of social services work; experience in housing or a community mental health setting is preferred.
Strong written and verbal communication skills, with the ability to communicate internally and externally across all levels.
Valid Ohio driver’s license and auto insurance.
Understanding of the Housing First model and Trauma-Informed Care.

Nice To Haves

LSW licensure is preferred but not required; licensure is associated with a pay increase.
Experience in housing or a community mental health setting.

Responsibilities

Assess tenant needs and develop individualized housing service plans.
Support housing retention through lease-compliance assistance, service coordination, and regular engagement.
Collaborate with property management and treatment providers.
Connect residents to employment resources and benefits programs to promote economic stability.
Provide and coordinate support during resident crises using harm reduction, motivational interviewing, and crisis intervention techniques.
Monitor tenant wellness through ongoing needs assessments and lethality screenings.
Develop safety plans as needed to reduce harm and review assessments with the Supportive Services Program Manager within 24 hours.
Maintain accurate and timely documentation to meet funder requirements, including demographic and outcome data.
Generate service-utilization and grant reports as needed, and participate in case reviews and monitoring.
Coordinate and facilitate support team meetings for each resident.
Attend scheduled partner meetings as requested.
Collaborate with property managers to address tenant needs while advocating for and incorporating tenant perspectives.
Work with ADAMH, Housing Facilitation, and Mental Health Case Managers to identify third-party landlords and submit units to CMHA for inspection for clients using the Mainstream Voucher program.