About The Position

The Supported Employment Manager is responsible for the daily operation of the supported employment program, including direct service delivery, documentation, reporting, leadership, supervision, and training of Job Coaches, Employment Specialists, and placement staff. The manager hires, onboards, trains, supervises, and evaluates supported employment staff; develops and implements person-centered plans; and supports people served in community participation, relationships, and self-advocacy. The position may assist with service delivery as needed.

Requirements

  • Bachelor’s degree in a relevant field and two years of experience, or an associate degree and six years of experience working with people with disabilities.
  • Valid New York State driver’s license with an acceptable driving record as determined by Arc GLOW.
  • One year of supervisory experience.

Responsibilities

  • Hire, onboard, train, supervise, and evaluate supported employment staff.
  • Develop, write, update, and implement person-centered Staff Action Plans (SAP) and individual Safeguards Plans or Individual Plans of Protection (IPOP) for people supported.
  • Coordinate and monitor the completion and implementation of Staff Action Plans.
  • Develop volunteer and job opportunities in the community for program participants as requested.
  • Audit daily notes in a timely manner and prepare billing promptly.
  • Assist and support people served in building positive relationships in the community.
  • Provide support and encouragement for people served to advocate for their needs and rights.
  • Assist with service delivery when necessary.
  • Oversee daily program operations, including service delivery, documentation, and reporting.

Benefits

  • Health insurance
  • Company-paid life insurance
  • 401(k) with agency match up to 5%
  • Vacation time that begins accruing immediately and can be used after three months of employment
  • Sick time that begins accruing immediately and can be used immediately
  • Eight paid holidays
  • College tuition assistance
  • Agency-funded Health Reimbursement Account
  • Paid training
  • Continuing education support
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