Support Supervisor

Tory Burch • Pottstown, PA

10d

About The Position

The Support Supervisor supports front-of-house and back-of-house store operations in a fast-paced environment with changing priorities. The role may involve greeting customers, running items, cashiering, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stock room to support product flow and smooth store operations. The Support Supervisor leads by example, manages conflict, and identifies opportunities to help the team deliver a transformational customer experience.

Requirements

• 2 to 4 years of experience in a high-volume, customer-driven retail environment.
• Open availability for a flexible work schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 lbs and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
• Must be at least 18 years of age.
• Able to multitask in a fast-paced environment with changing priorities.
• Resourceful, collaborative, highly motivated, and efficient.

Nice To Haves

• Stock-related experience.
• A sense of humor.

Responsibilities

• Support front-of-house and back-of-house store operations.
• Act as a greeter, runner, and cashier, and answer phones as needed.
• Understand and execute operational policies and procedures.
• Pack and unpack shipments.
• Organize the stock room to support product flow and smooth store operations.
• Lead by example and manage conflict.
• Identify opportunities to support the team in delivering a transformational customer experience.

Benefits

• Competitive pay and rewards for high performance.
• Benefits supporting mental and physical health, financial security, and wellness.
• Employee discount and access to exclusive special offers.
• Retail Excellence Programs in areas including Styling, Coaching, and Brand Ambassador development.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed