Foster Support Supervisor

One Family Illinois•Chicago, IL

11d•$55,000 - $60,000

About The Position

One Family Illinois is hiring a Foster Support Supervisor for its Roosevelt Square Village, Chicago Village, and Lockport Village locations. The organization provides an innovative foster care model designed to keep siblings together in safe, stable, and loving homes, with support from professionally trained foster parents, staff, and a neighboring community. The supervisor leads and supports Professional Foster Parents, Foster Parent Support Specialists, and Relief Parents in an assigned village. The role oversees supervision, staffing and coverage, service implementation, crisis response, documentation, timekeeping, onboarding, training, and placement stability. The supervisor participates in an after-hours on-call rotation and works primarily 10:00 a.m. to 6:00 p.m., with evenings, weekends, holidays, and other hours as needed to support seven-day operations. The position requires a commitment to the One Family Illinois mission, vision, and values, along with the ability to work collaboratively, exercise sound judgment, and maintain confidentiality. The work environment is alcohol-, tobacco-, drug-, and firearm-free.

Requirements

At least two years of college or an Associate’s degree in Social Work, Human Services, Psychology, Child Welfare, or a related field.
Previous supervisory experience in child welfare, foster care, behavioral health, social services, or a related human services setting.
Availability for a rotating on-call schedule, including evenings, weekends, and holidays, to support staff and urgent village operational needs.
Experience working with children, adolescents, and families in foster care or other higher-acuity service environments.
Knowledge of child welfare practices, placement stabilization, crisis intervention, and trauma-informed care.
Ability to provide effective staff supervision, coaching, performance feedback, and professional development.
Strong operational leadership and organizational skills, including coordinating staffing, managing competing priorities, and responding to changing needs.
Sound judgment and ability to make appropriate decisions in crisis and other high-pressure situations.
Ability to assess situations, identify risks, and coordinate appropriate interventions and resources.
Ability to collaborate with foster parents, children, agency staff, clinical professionals, service providers, and community partners.
Strong verbal and written communication skills.
Ability to maintain accurate, timely, and confidential documentation.
Ability to work independently and exercise discretion and sound judgment.
Ability to work primarily 10:00 a.m. to 6:00 p.m., including evenings, weekends, holidays, and other hours as needed for seven-day operations.
Valid Illinois driver’s license with an acceptable driving record and proof of automobile insurance coverage.
Ability to maintain required certifications and complete agency-required training, including CPR/First Aid, TCI, Medication Administration, and other applicable training.
Ability to handle sensitive and confidential materials.
Ability to work in an alcohol-, tobacco-, drug-, and firearm-free environment.
Commitment to the One Family Illinois mission, vision, and values.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide leadership, supervision, coaching, and performance feedback to Professional Foster Parents, Foster Parent Support Specialists, and Relief Parents in the assigned village.
Conduct regular individual and team supervision addressing workload, service delivery, challenges, performance, and professional development.
Maintain staffing rosters, schedules, and Relief coverage calendars; manage call-offs, substitutions, coverage gaps, and coverage requests; and communicate staffing expectations and schedule changes.
Ensure consistent implementation of agency practices, procedures, behavior management strategies, safety protocols, and service expectations.
Provide leadership and support during behavioral, family, or placement-related crises and coordinate interventions to maintain the safety and stability of children and foster families.
Provide real-time consultation and guidance regarding child and family concerns, behavioral needs, crisis situations, and placement stability.
Respond to urgent situations involving children or foster families and coordinate intervention, communication, and follow-up.
Maintain regular communication with Professional Foster Parents about service needs, concerns, significant incidents, and placement-stability strategies.
Oversee scheduling, mentoring, onboarding, and move-in coordination for Professional Foster Parents and Relief Parents.
Review documentation, incident reports, service records, and other required records for accuracy, completeness, timeliness, and compliance with agency standards.
Coordinate timekeeping for Professional Foster Parents, Foster Parent Support Specialists, and Relief Parents, including reviewing scheduled and worked hours, monitoring utilization, and addressing discrepancies under agency procedures.
Participate in Child and Family Team Meetings, case consultations, staffing meetings, placement reviews, and other meetings as needed.
Support development and implementation of strategies addressing children's behavioral, emotional, developmental, and safety needs and preventing placement disruptions.
Identify staff training needs and support completion of required training, certifications, and professional development activities.
Participate in recruitment, onboarding, orientation, and training of Professional Foster Parents, Foster Parent Support Specialists, and Relief Parents as assigned.
Assist with employee performance management, corrective action, and other supervisory processes under One Family Illinois policies and procedures.
Maintain timely and accurate records related to supervision, staffing, incidents, and service delivery; preserve confidentiality and comply with agency policies and applicable laws and regulations.
Represent One Family Illinois professionally and participate in agency meetings, required training, and professional development; perform other duties as assigned.
Participate in the agency on-call rotation, providing after-hours leadership, guidance, and support to Foster Support Specialists and Professional Foster Parents.
Respond to urgent staffing, safety, and operational needs within the assigned village, coordinate interventions, and escalate significant concerns to program leadership under agency policies and procedures.

Benefits

Hybrid/flexible work options.
Paid time off, including personal days, sick time, vacation days, and paid company holidays.
Bonus plan for Child Welfare Specialists.
Employee referral bonuses.
Competitive healthcare plans through BCBS for employees and dependents, with eligibility beginning the first of the month after 30 days of full-time employment.
Vision, dental, and life insurance offerings.
Flexible PTO.
Access to an Employee Assistance Program (EAP).
403(b) retirement savings plan; employees may contribute immediately upon full-time employment, and the organization contributes 4% after 12 months of full-time employment regardless of employee contributions.
Part of the federal student loan forgiveness program.
Access to financial advisors and financial education tools.
Tuition reimbursement options.
Further education opportunities and time to attend trainings, workshops, and other personal or professional development activities.