Foster Care Supervisor

Children's Hope Alliance•Asheville, NC

About The Position

Using the Teaching-Family Model, the Foster Care Supervisor provides primary supervision of case management services for children and youth placed in Children’s Hope Alliance foster care programs, including family foster care, therapeutic foster care, and IAFT. The supervisor ensures that services meet accreditation, licensing, and regulatory standards; that program key performance indicators are met; and that Children’s Hope Alliance values and principles are carried out, including fiscal responsibility, outcome-driven practice, family- and child-centered services, and mission orientation. The role is part of the department leadership team and supports daily program operations, census and budget management, Teaching-Family Model implementation, training, performance monitoring, business relations, referral screening, placement coordination, and case consultation. When needed, the supervisor provides case management coverage during staff crises or vacancies. The supervisor also oversees aspects of foster family supervision, including monthly phone contacts and quarterly home visits by case managers, placement matching, foster parent skill assessment, in-service training, and evaluation of families seeking Teaching-Family Model certification.

Requirements

Bachelor’s degree from an accredited college or university in Psychology, social work, or a related field.
Previous work experience in a related field.
Three years of experience in foster care case management and/or supervisory experience in case management/social work, or a Master’s degree in human services.
Qualified Professional (QP) child-specific certification required.

Responsibilities

Serve as a member of the department leadership team and participate in the department’s daily operations call.
Ensure program census is maintained within agency-approved budgets.
Ensure the Teaching-Family Model is implemented, including facilitative administration, training, coaching, and evaluation.
Complete preservice training within required time frames and complete 24 hours of required training annually, including Teaching-Family Model training.
Use agency-assigned performance tracking tools to monitor and correct performance, and ensure the program operates according to the Program Manual.
Develop formal partnerships with referral sources, solicit stakeholder feedback, and establish communication that improves relationships and connects children to licensed families.
Collaborate with licensing staff on foster parent preservice and in-service training schedules.
Screen referrals, coordinate placement activities with case managers, and assist with placements when necessary.
Provide case management services when necessary during staff crises or team vacancies.
Facilitate monthly case consultation meetings, ensure the agency-approved professional agenda is followed, and ensure Teaching-Family Model interventions and agency-approved clinical measures are reviewed and used.
Demonstrate cultural and age-specific competency.
Complete one monthly phone contact with at least one family per case manager.
Complete a quarterly home visit with at least one family per case manager.
Evaluate foster parent skill levels when screening potential placements to support appropriate matches between foster families and children.
Assist the Recruiter/Trainer in assessing prospective foster family skills before licensing when necessary.
Evaluate foster parent skill levels by reviewing quarterly licensing visits conducted by foster care case managers.
Assist with monthly in-service trainings for foster parents.
Serve as a primary or secondary evaluator of families being certified in the Teaching-Family Model.