Support Staff (Roster)
About The Position
Support Staff members assist with the operation of Greensboro's emergency weather sheltering initiatives during periods of extreme heat and extreme cold. Working alongside Community Safety personnel and community partners, you'll help ensure shelter operations run safely and efficiently while providing compassionate support to individuals experiencing homelessness and other vulnerable residents seeking refuge during dangerous weather conditions. This role supports the City's mission of shaping an inclusive future through compassionate service, innovative partnerships, and community-centered public safety.
Requirements
- High School Diploma or GED.
- Valid Driver's License.
- Professional or educational experience in one or more of the following: Homeless services, Mental health, Peer support, Social work, Case management, Related human services field.
Responsibilities
- Support overnight operations during Orange Flag and White Flag activations.
- Assist with shelter setup, operations, and closing procedures.
- Welcome and assist shelter guests with professionalism, dignity, and respect.
- Help connect individuals with available community resources and support services.
- Maintain a safe, organized, and welcoming shelter environment.
- Collaborate with Community Safety staff and partner agencies.
- Assist with basic operational tasks as assigned to support emergency shelter services.
- Complete required documentation and communicate effectively with supervisors and team members.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
