Support Services Associate

UNC-Chapel Hill•Chapel Hill, NC

About The Position

The Support Services Associate assists with all facets of Division I athletic event management. The role includes preparing for and facilitating regular-season and postseason Olympic Sports events, as well as home football and men’s basketball games. Associates provide a high level of service and reliability while supporting event operations, including crowd management, coordination with visiting teams and officials, scoreboard management, ticket scanning, and public-address duties. The position requires a willingness and ability to work nights and weekends and to operate effectively in inclement weather.

Requirements

  • High school diploma or equivalent.
  • Ability and willingness to work nights and weekends.
  • Ability to operate effectively in inclement weather.

Nice To Haves

  • Strong written and verbal communication skills.
  • Working knowledge of various computer applications.
  • Ability to advise on and manage matters related to event operations.
  • Effective decision-making skills.
  • Ability to handle and adapt to high levels of stress.

Responsibilities

  • Assist with preparation and facilitation of regular-season and postseason Olympic Sports events and home football and men’s basketball games.
  • Manage crowds during events.
  • Work with visiting teams and officials.
  • Manage scoreboards.
  • Scan tickets.
  • Perform public-address duties.
  • Carry out other duties as assigned.
  • Provide a high level of service and reliability in all areas of event operations.
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