Support Group Assistant

Hamakua Health Center Inc • Honokaa, HI

2d

About The Position

The Support Group Assistant works with the group facilitator to create a welcoming, organized, and supportive environment for participants. The role includes preparing meeting spaces and materials, welcoming participants, tracking attendance, and supporting follow-up activities. The assistant may lead group activities within their training and under the facilitator’s guidance. The position requires maintaining participant confidentiality, respecting diverse backgrounds, and promptly sharing participant concerns with the facilitator. It is a nonexempt position in a community environment and may involve multitasking and interacting with health center staff, patients, and other office personnel. The employee is bound by medical ethics and must protect patient and business confidentiality; review and signature of the confidentiality agreement is a condition of employment. The job description notes that duties may change and may not include every responsibility.

Requirements

• High school diploma or GED.
• Functional competency in reading, writing, and math.
• Excellent problem-solving and troubleshooting skills.
• A growth mindset and passion for learning.
• Ability to work effectively with people of diverse ages and cultures.
• Above-average organizational capabilities.
• Above-average teamwork capabilities.
• Courteous, honest, and professional conduct.
• Ability to communicate and relate well with other HKH employees.
• Ability to provide innovative input into behavioral health group and process development.
• Efficient, organized, and accurate work.
• Must pass a pre-employment background check.
• Socio-economic and cultural sensitivity.
• Ability to sit or stand for long periods and perform some bending, stooping, and lifting up to 20 pounds.

Nice To Haves

• Experience with group process.
• Previous experience in behavioral health.

Responsibilities

• Work with the group facilitator to create a welcoming, organized, and supportive environment for participants.
• Prepare meeting spaces and materials.
• Welcome participants and track attendance.
• Support follow-up activities.
• Lead group activities within the assistant’s training and under the facilitator’s guidance, as applicable.
• Maintain participant confidentiality and respect diverse backgrounds.
• Promptly share participant concerns with the facilitator.
• Comply with HIPAA regulations and protect patient and business confidentiality.
• Maintain appropriate licensure and certification, including meeting or exceeding CME requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED