Support Clerk

Regional Municipality of Wood Buffalo • Derwent, AB

6d • Onsite

About The Position

Bylaw Services, part of Regional Emergency Services, plays a key role in maintaining community safety and quality of life. Our team of officers and support staff work together to enforce municipal bylaws, respond to concerns, and promote compliance through education and service. This collaborative, front-line environment involves public interaction, problem-solving, and a strong focus on professionalism, prevention, and community relationships.

Provides clerical support to the assigned area and assists with budget preparation, maintenance, process variances, project reports internal/external charges, time sheets, and initiates and monitors work orders. The Support Clerk is also responsible for primary contact with field operations and the general public for service requests and other related matters.

Requirements

• Proven ability to take accurate notes and minutes.
• Ability to work independently and accomplish multiple tasks with deadlines.
• Ability to adapt to changing practices and work demands.
• Must have proven interpersonal, organizational, and communication skills.
• Completion of one year certificate in Office or Business Administration required.
• Two (2) years’ related experience in a fast paced, responsible clerical support position to include the use of word processing and spreadsheet software is required.
• Ability to acquire and maintain an RCMP enhanced reliability security clearance is required.

Responsibilities

• Implements, creates, and maintains documents such as invoices, files, expenses, notifications, spreadsheets, statistical reports, presentations, and other related documentation.
• Provide reception and customer service duties, including responding to telephone enquiries.
• Primary contact for the public; responsible for issuing files, pamphlets, tickets, and keeps others informed.
• Collects, compiles, and assembles reports and statistical information for distribution internally and externally.
• Develops and maintains filing systems.
• May be required to prepare agendas, record minutes of meetings, and distribute to the appropriate staff.
• Accurately process labour, material, equipment, and service order information expediently into a computerized system.
• Compile and organize statistical data, prepare and issue reports.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree