Support Associate

KnitWell Group • South Windsor, CT

2d • Onsite

About The Position

WHBM is a fashion brand built around the contrast of white and black, inspiring independent women through modern yet timeless styles. The Support Associate works both in the back of the house and on the sales floor, managing inventory processes that support a smooth customer experience. This includes processing shipments, moving products from the stockroom, and ensuring merchandise is available where needed. The role calls for initiative, attention to detail, communication about inventory needs, upholding brand standards, and contributing to a positive team culture.

The position is part-time at Store 3170, The Shops at Evergreen Walk, South Windsor, Connecticut. The hourly pay range is $16.94–$21.20. The Company is an equal opportunity employer and provides reasonable accommodations to qualified applicants and employees with disabilities, subject to applicable requirements.

Requirements

• Must be at least 18 years old.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong organizational skills.
• Commitment to regular attendance to ensure adequate coverage.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Passion for the brand, fashion, and empowering confidence.

Responsibilities

• Manage inventory processes, including receiving, storing, and ticketing merchandise for replenishment on the sales floor.
• Keep the stockroom organized and easy to navigate.
• Ensure new products are merchandised and represented on the sales floor in a timely manner.
• Execute product restocking and price changes.
• Maintain a visually inspiring store environment that reflects brand standards.
• Assist store leaders in executing visual directives, including floor sets, window changes, visual presentations, and signage placement.
• Deliver a customer-focused experience that reflects the company’s culture of hospitality.
• Contribute to a positive work environment through teamwork and collaboration.
• Keep the team informed about inventory needs.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed