Support Associate

KnitWell Group•Portland, ME
•Onsite

About The Position

As a Support Associate at Soma, you work both in the back of the house and on the sales floor. You manage inventory processes that support a smooth customer experience, including processing shipments, moving products from the stockroom, and keeping the team informed about inventory needs. You uphold brand standards and contribute to a positive team culture. The role is part-time at the Maine Mall Soma store in South Portland, Maine.

Requirements

  • Must be at least 18 years old.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong organizational skills.
  • Commitment to regular attendance to ensure adequate coverage.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
  • Passion for the brand, fashion, and empowering confidence.

Responsibilities

  • Properly receive, store, and ticket merchandise to support replenishment on the sales floor.
  • Keep the stockroom neatly organized and easy to navigate.
  • Ensure new products are merchandised and represented on the sales floor in a timely manner.
  • Execute product restocking and price changes.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Assist store leaders with visual directives, including floor-set updates, window changes, visual presentations, and signage placements.
  • Deliver a customer-focused experience that reflects the company’s culture of hospitality.
  • Contribute to a positive work environment through teamwork and collaboration.
  • Keep the team informed about inventory needs.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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