Support Associate

KnitWell Group • Vestavia Hills, AL

6d • Onsite

About The Position

As a Support Associate at Soma, you work in both the back of the house and on the sales floor. You manage inventory processes that help keep the customer experience running smoothly, including processing shipments, moving products from the stockroom, and ensuring merchandise is available where it is needed. The role calls for a proactive, detail-oriented approach, clear communication with the team about inventory needs, and a commitment to brand standards and a positive team culture.

You also help maintain an inspiring store environment, support visual merchandising initiatives, and deliver a customer-focused experience that reflects Soma’s culture of hospitality. This is a regular, part-time position at Store 5219, The Summit Birmingham, in Vestavia Hills, Alabama.

Requirements

• Must be at least 18 years old.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong organizational skills.
• Commitment to regular attendance to ensure adequate coverage.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
• Passion for the brand, fashion, and empowering confidence.

Responsibilities

• Properly intake, store, and ticket merchandise to support replenishment on the sales floor.
• Keep the stockroom neatly organized and easy to navigate.
• Merchandise new products on the sales floor in a timely manner.
• Execute product restocking and price changes.
• Maintain a visually inspiring store environment that reflects brand standards.
• Assist store leaders with visual directives, including floor sets, window changes, visual presentations, and signage placements.
• Deliver a customer-focused experience that reflects the company’s culture of hospitality.
• Contribute to a positive work environment through teamwork and collaboration.
• Keep the team informed about inventory needs.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed