Support Associate - White House Black Market

Chicos Fas•Appleton, WI

1d•Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing sales operations functions, including merchandise handling, stock processing, and stockroom organization. The position also supports customer service, visual merchandising, teamwork, and store cleanliness. Duties may vary by brand. The role is associated with White House Black Market at 3271 Fox River Mall. The posting describes ongoing applications for store-team talent; the position applied to may not currently be open.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to technology provided by the company.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Must be able to work the majority of the shift standing.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Previous stock or cashier experience preferred.
Exposure to visual merchandising and product placement techniques desired.

Responsibilities

Process merchandise so items are properly stored, ticketed, and easy to locate for replenishment; reorganize merchandise as needed to maximize stock space.
Ensure new products are properly merchandised and represented in a timely manner.
Enter receiving documents into the computer system and reconcile merchandise invoices to items received, as applicable.
Complete store-to-store transfers and Locate requests accurately and promptly.
Receive and process visual packet materials, props, and signage in a timely manner; properly store stockroom hardware, hangers, and sign holders.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
Promote an inclusive, collaborative approach to problem solving and seek personal development opportunities and feedback.
Perform other duties as assigned.
Communicate with customers, Associates, and Management, including wearing and communicating with a headset.
Maintain regular attendance and work a flexible schedule, including nights, weekends, and holidays.