Support Associate - White House Black Market Holiday Hiring! If you are 16 and older, apply today!
About The Position
The Support Associate supports a customer- and product-focused sales culture by performing store operations functions, including merchandise handling, stock processing, and stockroom organization. The role ensures products and materials are processed, stored, ticketed, and made available for replenishment, and assists with visual merchandising, pricing changes, markdowns, boutique cleanliness, and organization. The associate supports the Most Amazing Personal Service (MAPS) standards and an inclusive, collaborative team environment. These are seasonal positions ending no later than January 16, 2022. The minimum hiring age for this location is 16 for holiday hiring.
Requirements
- High school diploma or equivalent.
- Excellent communication skills.
- Excellent customer service skills.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Ability to learn or adapt to technology provided by the company.
- Ability to work the majority of the shift standing.
- Ability to work quickly and within strict timelines.
- Ability to demonstrate teamwork.
- Regular attendance is essential to ensure adequate coverage.
- Must be able to work a flexible schedule, including nights, weekends, and holidays.
- Must be able to communicate with customers, associates, and management using a headset.
- For this location's seasonal holiday hiring, applicants must be at least 16 years old; the general age qualification otherwise states 18 years or older except for temporary or seasonal hiring needs.
Nice To Haves
- Previous stock or cashier experience preferred.
- Exposure to visual merchandising and product placement techniques desired.
Responsibilities
- Process merchandise, store and ticket items correctly, keep them easy to locate for replenishment, and reorganize merchandise to maximize stock space.
- Ensure new products are merchandised and represented in a timely manner.
- Enter receiving documents into the computer system; reconcile invoices to items received as applicable; and complete store-to-store transfers and Locate requests accurately and promptly.
- Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
- Participate in pricing changes and markdowns.
- Alert store management to cash supply needs.
- Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
- Assist with boutique cleanliness and organization.
- Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.
- Promote an inclusive, collaborative approach to problem solving.
- Seek personal development opportunities and readily solicit feedback.
- Perform other duties as assigned.
- Communicate with customers, associates, and management, including wearing and communicating with a headset.
- Maintain regular attendance and work a flexible schedule, including nights, weekends, and holidays.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
