About The Position

The Support Associate supports a customer- and product-focused sales culture by performing sales operations functions, including merchandise handling, stock processing, and stockroom organization. This is a seasonal holiday-hiring role for the Chico's location at Houston Premium Outlets; employment will end no later than January 16, 2022. The role supports a cohesive omnichannel customer experience and contributes to store operations, teamwork, and the organization and presentation of merchandise. Some duties may vary by brand.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Ability to learn or adapt to technology provided by the company.
  • Ability to work the majority of the shift standing.
  • Ability to work quickly and within strict timelines.
  • Ability to demonstrate teamwork.
  • Communicate with customers, Associates, and Management, including wearing and communicating with a headset.
  • Regular attendance is essential to ensure adequate coverage and meet company objectives.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Must be at least 16 years old for this location's temporary seasonal hiring; the standard minimum age stated is 18.

Nice To Haves

  • Previous stock or cashier experience preferred.
  • Exposure to visual merchandising and product placement techniques desired.

Responsibilities

  • Process merchandise so it is properly stored, ticketed, and located for sales-floor replenishment; reorganize merchandise to maximize stock space.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Enter receiving documents into the computer system, reconcile merchandise invoices to items received as applicable, and complete store-to-store transfers and Locate requests accurately and on time.
  • Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
  • Participate in pricing changes and markdowns.
  • Alert store management to cash supply needs.
  • Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement.
  • Assist with boutique cleanliness and organization.
  • Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.
  • Promote an inclusive, collaborative approach to problem solving.
  • Seek personal development opportunities and readily solicit feedback.
  • Perform other duties as assigned.
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