Support Assistant - PACE Center - School of Dentistry

UTHealth Houston•Houston, TX

1d•Onsite

About The Position

UTHealth Houston’s School of Dentistry is hiring a Support Assistant for its PACE Center. Under clearly defined supervision, this position performs basic to moderately complex clerical tasks and may provide secretarial support. The role supports PACE Center programs through scheduling, correspondence, data entry, record keeping, and general office operations. It provides significant assistance with continuing dental education, including event coordination, program support, registrations, and logistical arrangements. The Support Assistant also serves faculty, staff, students, alumni, and external stakeholders. PACE is a collaborative, fast-paced office supporting multiple initiatives within the School of Dentistry. The position calls for someone dependable, proactive, service-oriented, adaptable, organized, attentive to detail, and comfortable managing multiple priorities and assisting across programs. Employees must permanently reside and work in Texas. This is a security-sensitive position.

Requirements

High school diploma or equivalent.
One year of related work experience; equivalent years of education beyond the minimum education requirement may be substituted.
Must permanently reside and work in the State of Texas.
Ability to maintain the security or integrity of critical infrastructure, where applicable to the position.

Nice To Haves

Experience in administrative support, event coordination, customer service, or higher education or healthcare settings.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities.
Dependability, initiative, a service-oriented approach, and adaptability.
Flexibility and willingness to assist across various programs.

Responsibilities

Handle general inquiries and process paperwork, including document processing, record keeping, and report compilation.
Transcribe correspondence and memoranda; prepare graphs, tables, manuscripts, reports, and presentation materials.
Schedule and maintain calendars and travel itineraries, and coordinate related arrangements in compliance with applicable University, governmental, and grant policies and guidelines.
Schedule meetings and rooms, invite participants, arrange refreshments and equipment as needed, and possibly prepare and distribute meeting minutes.
Complete and process forms and documents using standard policies and procedures.
Maintain financial record-keeping systems and, as applicable, maintain and reconcile assigned financial records and reports.
Maintain office supplies and equipment.
Screen calls and receive and direct visitors.
Handle basic, noncomplex inquiries and, as assigned, advise on basic policies and processes.
Support continuing dental education programs, event coordination, registrations, and logistical arrangements.
Provide customer service and administrative support to faculty, staff, students, alumni, and external stakeholders.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Around 37–38 days per year of time off, including holidays, a preventative leave day, vacation, and sick time.
Vacation accrual increases with length of service.
Longevity pay through monthly payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.