Support Assistant IV

Denver Health•Denver, CO

2d•$26 - $36•Onsite

About The Position

We are recruiting for a mission-driven Support Assistant IV to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Denver CARES - Detox

Requirements

High School Diploma or GED Required
4-6 years of related experience, which includes one year of the same type. Required
Excellent verbal and written communication and interpersonal skills.
Ability to work independently and be self-directed.
Ability to prioritize and lead tasks independently to achieve daily work goals without continual direction from supervisor.
Proficient in data entry into spreadsheets and databases.
Ability to create charts and graphs.
Ability to use scheduling systems and coordinate meetings.
Knowledge of how to reserve conference room space and equipment, notify people by either memo, e-mail or phone, and take minutes as needed.
Excellent organizational skills.
Ability to arrange travel.
Ability to compile, transcribe, distribute minutes of meetings.
Skilled at coordinating office services such as records management, moves, housekeeping, and maintenance.
Good troubleshooting and problem-solving skills.
Ability to divide time and tasks equally/adequately between multiple leaders as assigned.
Knowledge of medical terminology.
Possesses excellent customer service skills.
Skilled at contributing to the team by anticipating and helping to mitigate potential problems.
Valid driver’s license, clean MVR required.

Nice To Haves

Associate's degree Preferred

Responsibilities

Provides full scope of customer service for the BHS Counselor Addictions Certification program.
Enrolling, answering questions and assisting with information on the counselor certification process to students, staff, and the public in person, through email and phone.
Provide clerical support to trainers. Ensuring course materials and class link are sent out in a timely manner for online courses. Ensures classroom is properly set up for in-person courses, including Wi-Fi access, course materials, refreshments, equipment, other supplies as needed.
Maintains student enrollment database for CAC training program and generates class certificates.
Maintains statistical reports for counselor certification program and/or administrative management.
May provide secretarial support to administrative management, including Denver CARES leadership and other CARES meetings to include taking meeting minutes, reserving room, notifying attendees, maintaining files, making travel arrangements, and initiating travel expense reimbursements, keeping calendar, making appointments,and scheduling meetings, and processing payment requests for payment of services.
Maintains supply inventory and ordering of supplies for TRT program. May be required to maintain and/or establish inventory par levels and put supplies away. Knowledge of appropriate accounting unit and accounting code numbers is required for accurate budgetary placement.
Prepares cash deposit for all monies collected for class enrollment and submits cash deposits to DHHA Cash Operations department as required per policies and procedures or guidelines. Maintains that monies are secured in a locked drawer throughout the day and that the deposits are placed in the locked safe after completion of deposit.
Appropriately sends and follows up on invoices using the vendors preferred method of communication.
Maintains all filling of all correspondence/records of business. Purges files as needed or required. Creates new files for correspondence as needed.
Ensures confidentially of administrative matters by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except, when necessary, in the performance of the job responsibilities.
Oversees Denver CARES Newsletter
Driving on behalf of training department for outreach to community resources to build rapport and sponsor growth within the BHS Training Department. - Valid driver’s license, clean MVR required.
Assist administration support person in maintenance of client donations, including sorting of client clothing donations, stocking closet, and tidying of donation closet, keeps inventory of stock and notifies supervisor of par levels.
Supports administration support staff for coverage of vacation or illness by answering phone calls, answering pages, submitting work orders, stocking forms, facility office supplies, and client snacks.

Benefits

Generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs.
Tuition assistance, career advancement pathways, and professional development
Meaningful financial advantages through loan forgiveness eligibility and employer contributions.
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer