Administrative Support IV

Chickasaw Nation Industries•Washington, DC

2d•Onsite

About The Position

The Administrative Support IV supports the division manager and/or executive at the Federal Aviation Administration. The incumbent helps to improve office management efficiencies by performing a variety of administrative and clerical tasks that support management and functional processes. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people.

Requirements

Must be able to obtain a moderate-level Public Trust clearance by successfully passing a background check consisting of a criminal and credit security investigation. This security investigation requires U.S. Citizenship.
Excellent customer service skills.
Excellent knowledge of standard office practices and procedures.
Excellent interpersonal, written, and verbal communication skills with the ability to effectively communicate complex information clearly and concisely, and work with staff at various levels.
Superior organizational and analytical skills with keen attention to detail.
Superior time management and follow-up skills.
Must be able to exercise sound judgment while working proactively and effectively with minimal supervision.
Skilled proficiency in the use of standard office equipment such as computers, typewriters, copiers, fax machines, telephone systems, and office automation systems.
Skilled proficiency in the use of Microsoft Windows and Office programs (i.e. Word, Excel, Outlook, PowerPoint, SharePoint, OneNote, Teams, etc.)
Experience coordinating travel with a working knowledge of applicable federal travel regulations, GSA, lodging, and per-diem rates, etc.
Excellent proficiency in the English language.
Professional-level grammar, spelling, and punctuation.
Ability to work effectively both individually and in a team environment.
High School Diploma or General Education Degree (GED) and ten (10) years relevant experience or equivalent combination of education/experience.

Nice To Haves

E2 Travel System experience preferred.

Responsibilities

Acts as a liaison maintaining good working relationships with executives and other organization staff, exercising discretion and good judgment.
Polished and professionally answers phones using soft phone or desk phone, coordinates, answers and directs internal, external, and calls from the public; takes and delivers messages as required.
Supports the division manager and/or executive with calendar management and appointment scheduling.
Provides collaboration support by scheduling and facilitating video/teleconference (VTC) meetings and briefings.
Tracks meeting invite responses and meeting attendance.
Using VTC software, presents collaboration documents.
Records meeting minutes and action items, and distributes to meeting attendees.
Works closely with leadership to keep them abreast of current and upcoming commitments and responsibilities, following up appropriately.
Analyzes multiple data sources to effectively identify, analyze, and communicate, problems and solutions.
Assists with interoffice correspondence review and coordination, updates branch SharePoint sites with news, documents, data etc.
Initiates and tracks requests utilizing forms and software used in workflow processes.
Assists with timesheet coordination for client review/approval using CASTLE time keeping software.
Utilizes federal approved travel systems to process travel requests, vouchers and expense reports efficiently and accurately.
Provides backup support for other admins as needed.