Supply Systems Analyst

Defense Logistics Agency•Hill AFB, UT

About The Position

The Supply Systems Analyst ensures proper application of automated data processing systems and compliance with established procedures. The role requires comprehensive knowledge of the Warehouse Management System (WMS) or the distribution platform currently in use. The analyst executes the Quality Assurance Surveillance Plan (QASP) for Distribution Operations across government-owned and contractor-operated facilities, oversees IT functions related to distribution activities, and develops performance reports for Performing Activities to support inspection findings. The analyst monitors service provider performance and records results in the Quality Assurance Management Tool (QAMT). The position reviews, analyzes, and interprets directives, regulations, and procedures; evaluates their impact on current systems; and keeps the CGA Commander informed of system changes or improvements required by higher authority. Auditing duties include verifying inspection reports, conducting physical inspections, sampling forms and documents, analyzing service provider performance data statistically, and reviewing correspondence, complaints, and other communications. The analyst prepares inspection findings and related documents, including identifying data, purpose, references, statistics, technical details, problem areas, conclusions, and recommendations. This is a GS-11 position at DLA Distribution Hill, Utah. The employee is mission essential and may be required to work during emergencies at the designated duty location, a telework site, or an alternate facility. Various shifts may be filled. The position requires U.S. citizenship and a favorable suitability or fitness determination; it is non-critical sensitive with Secret access and is non-exempt under the Fair Labor Standards Act.

Requirements

  • Must be a U.S. citizen.
  • For GS-11 qualification through experience: one year of specialized experience equivalent to GS-09 or equivalent in the federal service, military, or private sector. Experience must be directly related and demonstrate the competencies needed for the position.
  • Specialized experience includes analyzing and resolving distribution system, production, and equipment issues involving automated information systems, hardware, and software; documenting actions; maintaining system startup, recovery, and diagnostic procedures; and coordinating unresolved issues with appropriate organizations or providers.
  • Specialized experience includes reviewing supply and distribution operations such as receiving, warehousing, inventory, transportation, shipping, stock control, and locator-record accuracy to identify errors, trends, root causes, and deficiencies, and developing and following through on corrective actions.
  • Specialized experience includes monitoring contractor and depot performance against requirements, interpreting standards, conducting audits and functional reviews, analyzing MIS and WMS data, and preparing management reports and briefings.
  • Education may substitute for specialized experience: a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or a related LL.M. Education must be from an accredited college or university and supported by transcripts or other documentation.
  • A combination of qualifying post-high-school education and experience may be used to meet GS-11 qualifications, subject to the stated calculation rules.
  • Must complete a favorable suitability or fitness determination unless reciprocity applies; an unfavorable adjudication may be grounds for removal.
  • Must meet Selective Service requirements if applicable: males born after December 31, 1959 must be registered or exempt.
  • Must have a REAL ID or other acceptable identification documents to access certain federal facilities.
  • Must work during emergencies as a mission-essential employee and may be required to report to the designated duty location, a telework site, or an alternate location or facility.
  • Employees are required to refrain from illegal drug use. Selectees for testing-designated positions must undergo drug testing and may be subject to random testing; a negative result must be received within 30 calendar days after entry on duty.
  • If using foreign education to qualify, credentials must be evaluated as equivalent to accredited U.S. education or receive full credit at an accredited U.S. college or university.

Responsibilities

  • Ensure proper application of automated data processing systems and adherence to established procedures.
  • Execute the Quality Assurance Surveillance Plan for Distribution Operations at government-owned and contractor-operated facilities.
  • Oversee IT functions related to distribution activities and develop performance reports for Performing Activities to support inspection findings.
  • Monitor service provider performance and document results in the Quality Assurance Management Tool.
  • Review, analyze, and interpret directives, regulations, and procedures; assess their impact on current systems and inform the CGA Commander of needed system changes or improvements.
  • Conduct audits by verifying inspection reports, performing physical inspections, sampling forms and documents, analyzing service provider performance data statistically, and reviewing correspondence, complaints, and other communications.
  • Prepare reports of findings and inspection-related documents containing required identifying data, purpose, references, statistics, technical details, problem areas, conclusions, and recommendations.
  • Analyze and resolve distribution system, production, and equipment issues involving automated information systems, hardware, and software; document actions taken; maintain system startup, recovery, and diagnostic procedures; and coordinate unresolved issues with help desks, contractors, or warranty providers.
  • Review and evaluate supply and distribution operations, identify system errors, trends, root causes, and performance deficiencies, develop recommendations, and follow through on corrective actions.
  • Assess contractor and depot performance against established requirements through audits, functional reviews, and analysis of management information system and warehouse management system data; prepare management reports and briefings on compliance, workload, production, and system improvement needs.

Benefits

  • Federal employee benefits package is available to eligible employees; specific benefits depend on position type and should be confirmed with the hiring agency.
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