Supply Chain Specialist

Chamberlain Group•Oak Brook, IL

11d

About The Position

The Supply Chain Analyst plays a critical role in supporting the Sales & Operations Planning (S&OP) process through data analysis, supply planning, reporting automation, and production scheduling coordination. This position is responsible for transforming complex business data into actionable insights that drive operational and strategic decisions across multiple business units. The ideal candidate combines strong analytical skills with supply chain planning knowledge and the ability to influence cross-functional decision-making. This role partners closely with Operations, Sales, Customer Service, Production Planning, and Leadership teams to ensure alignment between demand, capacity, inventory, and production priorities.

Requirements

Bachelor’s Degree in Business, Supply Chain, Finance or Marketing
1-3 years of relevant work experience in supply chain, customer care, finance or marketing
Strong analytical skills
Influencing skills
Customer service skills
Ability to understand the customer experience

Nice To Haves

APICS / Lean / Six Sigma
SAP experience
BI Reporting

Responsibilities

Implement and track key performance metrics to measure the impact of customer experience improvement initiatives and demonstrate their value
Drive seamless reporting and analytics through the coordination with Chamberlain Group's functional contacts in Supply Planning, Demand Planning, Warehouse Operations, Transportation and Customer Service
Assist in development of immediate and long-term corrective action plans in co-operation with Chamberlain Group’s Supply Chain to identified service issues and failure
Monitor and communicate key Supply Chain performance measurements as defined by ongoing development of customer specific targets and measures and reconcile to customer defined scorecards
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Drive continued improvement in customer experience through building strong cross-functional relationships and leverage the relationships to influence the strategy and operations of each function
Work collaboratively with planning team and operations to establish best practices for reporting, analysis, and insights in forecasting, inventory levels, and service levels
Analyze actual sales to customers and sell-out data to actively identify exceptional or unforecasted activities; drive fast, appropriate actions to minimize the impact of deviations from the Demand Plan; communicate these actions to stakeholders
Assist in the preparation, review, and action planning for key KPI’s across the supply chain
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.