Supply Chain Spec I, Logistics Full Time Evenings

Northwestern Memorial Healthcare • Palos Heights, IL

1d • Onsite

About The Position

The Supply Chain Specialist I, Logistics performs daily Supply Chain activities involving inventory ordering and replenishment, receiving, equipment, linen, and mail. The role follows Northwestern Medicine’s mission, values, policies, procedures, regulatory standards, and standard work methodologies, and works to meet or exceed established key process indicators. The specialist provides input on inventory levels and process improvements, supports department communications and daily huddles, and works with clinical staff on product changes. The position assists internal customers with logistics issues and communicates findings and resolutions to Supply Chain Leadership.

This position is 80 hours per pay period on second shift, with weekly rotating start times of 2:00 p.m.–10:30 p.m. and 3:30 p.m.–12:00 a.m. It includes alternating weekends and holidays.

Requirements

• High school diploma or equivalent; alternatively, at least two years of relevant work experience in lieu of a high school diploma/GED.
• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Computer literacy and ability to learn various programs.
• Ability to work independently and respond quickly under pressure when problems arise.
• Good organizational skills.
• Ability to think critically.

Nice To Haves

• Two years of work experience in a hospital or healthcare environment.
• Associate degree in a related field.

Responsibilities

• Follow standard work and methodologies for inventory, receiving, equipment, linen, and mail.
• Use WaveMark and PeopleSoft standard processes to maintain data integrity.
• Resolve noncomplex issues involving technology, customers, staff, and Supply Chain personnel, consulting Supply Chain Leadership as needed.
• Perform daily activities in compliance with policies and procedures.
• Assist with special projects and support MDI and daily huddles.
• Order and deliver supplies and/or linen to user areas based on par levels.
• Identify stock shortages and notify management.
• Conduct routine audits of supplies, linen, and equipment for inventory accuracy, par-level compliance, and proper usage.
• Identify and document discrepancies, expirations, shortages, or overstock; communicate findings to management and support corrective actions.
• Answer incoming calls from users about supply needs.
• Maintain a clean and safe work area, use proper lifting and pushing/pulling techniques and equipment, notify the supervisor about equipment needing repair, and report safety hazards to the manager.
• Communicate issues to the supervisor, including inability to complete scheduled work, and proactively report observed deficiencies or work requests.
• Maintain professional relationships with hospital personnel while protecting confidential patient information.
• Use organizational and unit/department resources efficiently and complete work and assignments on time.
• Contribute to continuous improvement, cost reduction, streamlined processes, and improved services.
• Present a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; address concerns promptly or connect them with appropriate resources.
• Provide directions or assistance to patients and customers and use service recovery skills to address problems or service breakdowns.
• Demonstrate teamwork across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED