Supply Chain Procedural Coordinator

Brown Medicine•Cranston, RI

19d•$21 - $35•Onsite

About The Position

Under the general supervision of Brown University Health Supply Chain Operations Leadership, the Supply Chain Procedural Coordinator provides high-level customer service and operational support to procedural services, including perioperative, cardiovascular, diagnostic imaging, and supporting procedural departments. The role supports the organization’s values of Compassion, Accountability, Respect, and Excellence, and its core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The coordinator maintains reliable supply chain support for assigned procedural areas and related ancillary departments. Depending on the area, the role includes selecting, organizing, documenting, ordering, receiving, transporting, and managing medical-surgical supplies, equipment, instruments, and case carts. The coordinator keeps assigned inventory and work areas clean, organized, accurately labeled, and appropriately stocked; addresses discrepancies and shortages; and communicates or escalates unmet needs. The position also supports inventory audits, recalls and substitutions, supplier coordination, process improvement, and training of new employees. The role functions independently within departmental policies and refers issues requiring clarification or exceptions to Supply Chain leadership.

Requirements

High school diploma or equivalent.
At least 2 years of experience in Supply Chain, hospital procedural areas, or medical-surgical supply management.
High-level interpersonal skills to represent Brown University Health and Supply Chain effectively when interacting with personnel inside and outside the organization.
Proficiency in basic Microsoft Office tools and ability to learn necessary supporting information systems.
Ability to lift and carry up to 50 pounds and push and/or pull heavy carts and equipment.
Visual and manual dexterity to manage inventory and equipment.

Nice To Haves

Basic knowledge of medical terminology, aseptic techniques, surgical instruments and equipment, hospital procedural environments, and inventory management.

Responsibilities

Maintain quality assurance and practice standards in accordance with system policies, procedures, and objectives.
Recognize or anticipate problems and refer them promptly to the appropriate person for resolution when needed.
Follow established processes to help ensure uninterrupted Supply Chain support for assigned procedural areas and related ancillary departments.
Pick, count, organize, document, order, and receive equipment and supplies as required by the assigned area.
Ensure supplies are available to support patients and caregivers in supply chain-managed operating rooms, procedural areas, and ancillary departments.
Identify and select medical-surgical supplies and equipment required for patient care in procedural cases, including case carts where applicable.
Document and communicate unmet needs for procedural cases in a timely manner, escalating as appropriate.
Respond to requests for additional equipment and instruments for assigned areas.
Restock emergency and specialty carts and trays when managed by Supply Chain.
Transport carts, instruments, and supplies when managed by Supply Chain.
Reshelve unused medical-surgical supplies when applicable.
Maintain clean, orderly work areas and assigned supply and equipment locations, including storage rooms, shelves, bins, carts, and labels.
Identify, quantify, and act on variables that affect process quality; report shortages and anticipated unmet needs appropriately.
Coordinate with Supply Chain colleagues or suppliers to confirm or expedite deliveries and initiate and execute returns when required.
Coordinate or perform inventory management, including ordering, receiving, rotating stock, managing dated materials, and auditing supplies to maintain adequate levels and prepare and maintain case carts when applicable.
Identify and resolve discrepancies.
Perform related duties such as answering telephone and pager calls, relaying messages, conducting stock audits and reconciliations, cleaning work areas, filing, and documentation.
Participate in the annual supply physical inventory and represent Supply Chain during audits when needed.
Support product recall and substitution processes, including related communication.
Work independently within the broad scope of departmental policies and procedures, referring specific problems to Supply Chain leadership when clarification or an exception may be required.
Work with Supply Chain Leadership to identify and execute strategic and tactical goals for process efficiency and cost reduction.
Provide functional guidance and training to new employees regarding Supply Chain operations.
Perform other duties as required.