Supply Chain Procedural Technician

Brown Medicine•Providence, RI

4d•$18 - $30•Onsite

About The Position

Under the general supervision of Brown University Health Supply Chain Operations Leadership, the Supply Chain Procedural Technician provides high-level customer service and operational support to perioperative services and supporting procedural departments. Employees are expected to model the organization's values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The technician supports reliable supply availability for supply chain-managed operating rooms, procedural areas, and ancillary departments. Depending on the assigned area, duties include counting, organizing, ordering, delivering, picking, packaging, putting away, inspecting, and receiving equipment and supplies. The role maintains orderly stock areas, manages inventory and par levels, coordinates with vendors and departments, and supports inventory management, cost savings, audits, recalls, and substitutions. The position works independently within department policies and may provide functional guidance and training to new employees.

Requirements

High school diploma or equivalent.
At least 2 years of experience in Supply Chain, operating rooms, or procedural areas.
Strong interpersonal skills to represent Brown University Health and Supply Chain effectively with personnel at all organizational levels and outside the organization.
Proficiency with basic Microsoft Office tools and ability to learn necessary supporting information systems.
Ability to sit, stand, and walk intermittently throughout the day.
Ability to lift and carry up to 50 pounds and push and/or pull moderately heavy supplies, materials, and equipment.

Nice To Haves

Basic knowledge of medical terminology.
Basic knowledge of aseptic techniques.
Basic knowledge of the operating room environment.
Basic knowledge of inventory management.

Responsibilities

Maintain quality assurance and practice standards in accordance with system policies, procedures, and objectives.
Recognize or anticipate problems and refer them promptly to the appropriate person when needed.
Follow established processes to help ensure uninterrupted supplies for supply chain-managed operating rooms, procedural areas, and ancillary departments.
Perform assigned supply activities, including counting, organizing, ordering, delivery, picking, packaging, put away, inspection, and receiving.
Ensure supplies are available to support patients and caregivers in assigned areas.
Maintain clean, orderly, and correctly labeled stock areas, including storage rooms, shelves, bins, and carts.
Order approved supplies through Brown University Health Purchasing using the electronic ordering system; expedite orders, receive stock, and maintain inventory par levels.
Adjust par levels based on usage demand, total cost, just-in-time principles, and variables affecting inventory needs.
Report supply shortages and urgent order status, and work with supply chain and departmental staff to align par levels with clinical needs and supply-spend goals.
Communicate and follow up with vendors, department staff, and other personnel regarding surgical or procedural products managed by Supply Chain.
Work with Supply Chain Leadership to identify and carry out strategic goals for inventory management, cost savings, inventory reduction, and improvement programs.
Assist with purchase-order reconciliation and resolve discrepancies with vendors, receiving departments, and accounts payable.
Participate in annual physical inventory and represent Supply Chain during audit procedures.
Implement inventory management practices, including stock rotation under dated-material policies and/or first-in, first-out (FIFO) procedures.
Carry out product recall and substitution processes, including necessary communications.
Receive materials by verifying package or bin contents against packing slips, receiving slips, or purchase orders; maintain records and resolve discrepancies.
Transport and/or unload supplies from the receiving area or dock using hand or electric lift trucks as needed.
Confirm or expedite deliveries with suppliers and initiate and execute returns.
Perform related duties such as answering telephone and pager, relaying messages, conducting stock audits and reconciliations, cleaning the work area, filing, and documentation.
Work independently within department policies and procedures and refer problems requiring clarification or exceptions to Supply Chain leadership.
Provide functional guidance and training to new employees regarding supply chain operations as needed.
Perform other duties as required.