Supply Chain Operations Tech I

Billings Clinic•Billings, MT

12d•Onsite

About The Position

Supply Chain Operations Technicians represent Billings Clinic departments in a fast-paced, changing environment and provide customer service while supporting the organization’s supply chain operations. The role rotates through the department’s functions, including shipping and receiving, inventory handling, supply-order fulfillment and delivery, data entry, quality-control inspections, equipment management, and clerical and administrative support. The technician may also deliver mail, laboratory specimens, and medical records as needed for patient care, and participate in training newly assigned staff. The position may rotate through all shifts and float to areas of need to maintain service continuity.

Requirements

High school diploma or GED.
Maintain competency in organizational, departmental, and applicable external-agency environmental, employee, and patient safety standards.
Meet mandatory organizational and departmental requirements.

Responsibilities

Count and refill supplies to predetermined par levels, including processing system-generated refill requests.
Use computer information systems, web-based software, and Microsoft Office for inventory lookups, counts, pick lists, requisitions, purchase orders, and related records.
Prepare outgoing shipments, verify paperwork and packaging, follow hazardous-material shipping requirements, use FedEx and UPS systems, and coordinate palletized freight shipments.
Receive, unpack, inspect, and reconcile shipments against packing lists and purchase orders; enter received quantities, report discrepancies, and coordinate with Purchasing and Accounting as needed.
Stock and store supplies in designated warehouse areas, label products with charge codes, maintain orderly stock areas, rotate dated materials, and report discrepancies.
Review supply requisitions, pick and assemble orders, process returned-merchandise credits, maintain operational records, enter system data, and deliver supplies and equipment while obtaining proof-of-delivery signatures.
Deliver and retrieve rental equipment from outside agencies and coordinate routine and STAT requests for supplies, equipment, and courier services.
Coordinate daily technician assignments and work-area coverage; verify requisition information and enter pick-list, distribution, and returned-product data.
Coordinate with the OR Supply Chain Specialist and other relevant staff to support product availability for scheduled surgeries and maintain knowledge of surgery supplies.
Perform inventory quality checks, recommend par-level changes, monitor stock balances, and notify the lead technician about critical stock levels.
Receive, distribute, store, clean, disinfect, inspect, scan, and transport reusable equipment; report equipment defects and enter rental-equipment and pump charges into the patient billing system.
Clean warehouse shelves and work areas, manage cardboard, and sweep floors according to department procedures.
Inspect assigned warehouse sections for expired or soon-to-expire products and prevent outdated products from being issued.
Perform technician duties as needed, participate in staff orientation and training, assist with quality-control standards and improvement work, and prepare studies or reports when requested.
Identify development needs, meet organizational and departmental requirements, maintain relevant safety competencies, perform other assigned duties, rotate through shifts, and float to areas of need.