Supply Chain & Operations Manager - LATAM

Super Speciosa

16h • Remote

About The Position

Super Organics is hiring a hands-on Supply Chain & Operations Manager to keep products in stock, manage purchasing and production commitments, and deliver measurable savings in packaging, inventory, and shipping. The role builds practical planning tools and independently follows through with manufacturers, suppliers, and warehouse teams. It also coordinates packaging artwork, product launches, and brand-side quality workflows. The position requires clear communication, sound judgment, and the ability to turn sales and inventory data into timely decisions.

The manager plans inventory and purchasing by maintaining SKU-level forecasts and replenishment plans, accounting for usable inventory, quality holds, raw-material specifications, open orders, testing time, production lead times, minimum orders, and safety stock. The role identifies stockout risks, balances availability against working capital and excess inventory, creates purchase orders, and tracks commitments, receipts, balances, and invoice discrepancies.

The manager serves as the brand's operational contact for affiliated and external manufacturing teams and packaging suppliers. They obtain and track commitments for production, quality release, pricing, quantities, and delivery dates; coordinate production priorities, launches, reformulations, and transitions; and maintain records of commitments, issues, owners, and next actions.

The role sources and compares domestic and international packaging suppliers, coordinates artwork and packaging production, maintains approved specifications and files, verifies materials used in each production run, and measures realized savings. It also owns operational follow-through for brand-side quality and compliance, applying familiarity with dietary supplement cGMP under 21 CFR Part 111. Responsibilities include coordinating testing, documentation and label reviews, final artwork approval, lot traceability, complaint records, recall readiness, investigations, corrective actions, and product-status communication, while involving qualified specialists when needed.

The manager coordinates receiving, inventory accuracy, fulfillment, and exceptions with warehouse and logistics teams; reconciles purchase orders, shipment records, receipts, and invoices; analyzes shipping and fulfillment costs; and builds spreadsheets, dashboards, and SOPs that show stock coverage, at-risk SKUs, purchasing needs, order status, and savings.

Success means supply risks are identified early, orders have reliable dates and clear owners, inventory records reconcile, packaging is production-ready, quality decisions are documented, and cost reductions are measurable. Leadership should be able to see what needs attention without chasing routine updates.

This is a fully remote, full-time role based in Colombia, Mexico, or Argentina. The schedule is Monday through Friday, 9:00 a.m.–5:00 p.m. U.S. Eastern Time, with some flexibility and accommodation of U.S. daylight-saving changes. The role reports to the CEO and works closely with the COO. There are no direct reports. Compensation is USD $2,500–$4,500 per month ($30,000–$54,000 annually), depending on relevant experience. One opening is available, with a start as soon as practical. Employment or engagement terms will be confirmed during hiring.

Requirements

• At least 4 years of hands-on experience in supply chain, purchasing, inventory planning, or production planning for physical consumer products.
• Direct experience coordinating contract manufacturers, suppliers, and warehouse or third-party logistics (3PL) operations.
• Ability to build and maintain forecasts, replenishment plans, and operational reporting in Excel or Google Sheets using formulas, lookups, and pivot tables.
• Experience tracking purchase orders through production, receipt, and invoice reconciliation, with clear follow-through on discrepancies.
• Familiarity with dietary supplement cGMP under 21 CFR Part 111 and a brand's responsibilities when manufacturing is outsourced, including documentation, label reviews, product holds, and recall readiness.
• Sound judgment about quality decisions, documentation, escalation, and when qualified technical or regulatory expertise is needed.
• Professional spoken and written English for working with U.S. suppliers and a globally distributed team.
• Based in Colombia, Mexico, or Argentina and available Monday through Friday, 9:00 a.m.–5:00 p.m. U.S. Eastern Time, including U.S. daylight-saving changes, with some flexibility.
• Comfortable learning inventory, ERP, warehouse, and accounting systems; organized, proactive, and accountable for results.

Nice To Haves

• Supplement-industry experience is strongly preferred.
• Experience with U.S. consumer brands, direct-to-consumer operations, and international packaging sourcing is a plus.

Responsibilities

• Build and maintain SKU-level forecasts and replenishment plans using sales history, subscriptions, promotions, growth, and seasonality.
• Account for usable inventory, quality holds, raw-material specifications, open orders, testing time, production lead times, minimum orders, and safety stock.
• Identify stockout risks early, recommend actions, and balance product availability against working capital and excess inventory.
• Create purchase orders and track quantities, delivery commitments, receipts, remaining balances, and invoice discrepancies.
• Serve as the brand's operational contact for affiliated manufacturing teams, external manufacturers, and packaging suppliers.
• Obtain and track commitments for production, quality release, pricing, quantities, and delivery dates; follow up and escalate risks promptly.
• Coordinate production priorities, new product launches, reformulations, and transitions with internal teams.
• Maintain records of confirmed commitments, open issues, accountable owners, and next actions.
• Source and compare domestic and international packaging suppliers based on total landed cost, quality, lead times, and minimum orders.
• Coordinate designers, printers, suppliers, and manufacturers to complete artwork and packaging on time.
• Maintain approved specifications, artwork versions, proofs, and production files, and verify each production run uses the correct materials.
• Measure realized savings after considering freight, storage, inventory, and service tradeoffs.
• Own operational follow-through for brand-side quality and compliance, including documented product release, hold, and disposition decisions within approved procedures and decision authority.
• Apply familiarity with dietary supplement cGMP, including 21 CFR Part 111, to supplier documentation, product specifications, and outsourced manufacturing responsibilities.
• Coordinate testing and documentation review, label compliance reviews, and final artwork approval, involving qualified quality, regulatory, or legal expertise when needed.
• Maintain lot traceability, complaint records, and recall readiness; coordinate investigations, corrective actions, and customer-facing recall execution with appropriate teams.
• Ensure manufacturers and warehouses act on the correct product status and escalate issues requiring specialist review.
• Coordinate receiving, inventory accuracy, fulfillment, and exceptions with warehouse and logistics teams, including affiliated operations and external providers.
• Reconcile purchase orders, shipment records, warehouse receipts, and invoices.
• Analyze parcel, freight, fulfillment, and packaging costs; evaluate carrier mix and service options without compromising delivery performance.
• Build spreadsheets, dashboards, and SOPs showing stock coverage, at-risk SKUs, purchasing needs, order status, and savings.

Benefits

• Fully remote work with a globally distributed team.
• Paid time off and holidays.
• Direct access to leadership and ownership of meaningful operational improvements.
• Health and dental coverage eligibility depends on location and hiring arrangement and will be confirmed during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed