Seasonal Supply Chain Operations Manager

Office Depot•Carol Stream, IL

About The Position

The Supply Chain Operations Manager directs and optimizes daily distribution and/or transportation activities within assigned market areas. The role may oversee receiving, order fulfillment, shipping/loadout, and/or transportation, and owns P&L performance for the assigned area, including staffing, cost control, safety, service, and KPI achievement. The manager ensures compliance with regulatory requirements and company policies and partners with site and regional leadership to improve productivity, quality, and efficiency. As a member of the leadership team, the manager seeks opportunities to improve operations and customer experience. The role builds and develops a high-performing team through hiring, training, engagement, clear direction, coaching, and accountability. It also manages relationships with internal stakeholders, external customers, and third-party providers, and leads continuous-improvement initiatives. The position requires a bachelor's degree or equivalent experience; a degree in Supply Chain, Business, Engineering, or Distribution Management is preferred. At least three years of experience is required, with leadership experience in distribution, transportation, and/or operations preferred. Microsoft Office, including Outlook and Teams, is required. Strong leadership, communication, operational, decision-making, people-development, and financial skills are important. English is required; Spanish is a plus. The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations. The company states that it is committed to workplace safety and equal employment opportunity. The posting mentions competitive salaries, a benefits package including a 401(k), opportunities for internal growth, and possible participation in an incentive program.

Requirements

  • Bachelor's degree or equivalent experience.
  • At least 3 years of experience.
  • Strong leadership and communication skills, including the ability to influence and align cross-functional teams.
  • Deep knowledge of warehouse and/or transportation operations, procedures, and best practices.
  • Sound decision-making skills in a fast-paced, metrics-driven environment.
  • Ability to lead, develop, and motivate employees to achieve operational, safety, and service goals.
  • Microsoft Office skills, including Outlook and Teams.
  • English language skills.
  • Ability to set expectations, monitor progress, and hold self and others accountable.
  • Ability to lead through change and provide timely, candid coaching and feedback.
  • Flexibility to adjust priorities as business needs evolve.
  • Ability to meet with customers and clients, build partnerships, understand their needs, and identify business growth opportunities.
  • Financial acumen, including the ability to forecast, interpret results, and adjust plans and resources.

Nice To Haves

  • Study in Supply Chain, Business, Engineering, or Distribution Management.
  • Leadership experience in Distribution, Transportation, and/or Operations.
  • Spanish language skills.
  • Self-motivated, proactive, and accountable approach.
  • Collaborative approach and ability to build relationships across functions and levels.

Responsibilities

  • Plan and manage receipt, storage, order fulfillment, loading, and/or transportation activities, including work performed by third-party providers, while maintaining focus on KPIs, quality, service, and cost.
  • Use forecasting tools and methodologies to align labor, capacity, and resources with current and anticipated volume.
  • Monitor and analyze operational performance data, including productivity, quality, and utilization, and act to drive continuous improvement.
  • Build and maintain relationships with internal stakeholders, external customers, and third-party providers or carriers.
  • Participate in leadership meetings, customer visits, and third-party audits; identify business opportunities and process improvements.
  • Recruit, hire, train, and develop distribution and/or transportation team members and ensure appropriate staffing and coverage.
  • Provide day-to-day leadership for approximately 20–50 coworkers, fostering accountability, engagement, and collaboration.
  • Conduct performance reviews, ongoing coaching conversations, and salary recommendations.
  • Communicate goals, expectations, and priorities to associates and promote open, transparent communication.
  • Administer training, qualification, and safety programs to ensure compliance with regulatory requirements and company policies.
  • Communicate and enforce policies, procedures, and standard work within assigned areas.
  • Ensure facility and work-area conditions support a clean, safe, and healthy environment.
  • Manage multi-departmental P&Ls, including budget performance, cost control, and operational efficiency.
  • Identify and implement initiatives to reduce cost-to-serve while maintaining or improving service levels.
  • Apply Lean principles and methodologies to streamline processes and improve safety, quality, and productivity.
  • Lead cross-functional problem-solving and process-improvement initiatives and standardize operational best practices.
  • Perform other duties and responsibilities as assigned to support business needs and organizational objectives.

Benefits

  • Benefits package including a 401(k).
  • Opportunities to move and grow within the organization.
  • Possible eligibility to participate in an incentive program, subject to the plan's terms and conditions.
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