Supply Chain Operations Manager

Venture Solutions • Rochester Hills, MI

17h

About The Position

Venture is seeking a detail-oriented, proactive Supply Chain Operations Manager to oversee the flow of goods, materials, and information across the supply chain. The role manages logistics operations to ensure they run smoothly, efficiently, and on time, with a focus on customer service and partnership. The manager plans and coordinates loads, carriers, suppliers, and docks; maintains transportation management systems and customer portals; monitors route execution; communicates delays; and coordinates expedited shipments and reporting.

Requirements

• High school diploma or three years of industry experience.
• Strong knowledge of logistics processes and transportation management.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and logistics software, such as SAP, Oracle, or other industry-specific tools.
• Strong problem-solving and organizational skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of the transportation, operations, and/or logistics industry.

Nice To Haves

• At least five years of experience in logistics, transportation, or supply chain management.
• Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, or Business, or an equivalent combination of education and experience.

Responsibilities

• Plan upcoming loads daily and weekly in Venture TMS based on customer demand.
• Coordinate upcoming weekly schedules with assigned carriers.
• Adjust published schedules in response to customer changes.
• Coordinate schedule changes with assigned carriers, suppliers, and docks.
• Keep Venture TMS (ALMS and 3G) up to date with carrier check calls and manage carrier updates in the system.
• Manage customer portals as required and ensure EDI updates flow to customer TMS; manually update customer portals when needed.
• Manage all routes for assigned customers and ensure trucks run to schedule.
• Notify customers about late trucks and the reasons for delays.
• Own customer-specific reports and respond to Account Management requests for KPIs or data.
• Coordinate with Account Managers in preparation for customer meetings.
• Understand KPIs and communicate about non-conformities.
• Receive customer expedite requests, post them in Venture TMS, and award expedited shipments to carriers.
• Send tracking updates to expedite requesters every two hours until delivery.

Benefits

• Competitive pay
• Opportunity for career advancement
• Generous vacation / paid time off
• Paid holidays
• 401(k) with company match from day one
• Medical insurance
• Dental insurance
• Vision insurance
• Basic and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED