Supply Chain Coordinator

Woodward L'Orange•Rockford, IL

2d•$26 - $42

About The Position

The Supply Chain Coordinator supports supply chain operations through supplier solicitation and coordination, transactional and logistics support, data reporting, and participation in strategic initiatives and continuous improvement. The role works with internal stakeholders, suppliers, and other departments to communicate requirements, manage orders, address issues, and support timely procurement. It also provides Coupa process and user support, including troubleshooting transactions, assisting with supplier enablement, maintaining data accuracy, and helping users follow established purchasing policies. This position requires use of information subject to ITAR and/or EAR. Applicants must be U.S. Persons under those regulations or eligible to obtain the required authorizations. Woodward describes a Total Reward package that includes annual cash bonus opportunity, retirement and stock contributions, insurance, paid leave, tuition reimbursement, training and professional development, and other benefits. Estimated annual base pay is $26.44 minimum, $34.13 midpoint, and $42.31 maximum, plus overtime; the posting does not specify the pay period for these figures.

Requirements

Effective communication with team members and suppliers.
Organizational skills and attention to detail, including the ability to manage multiple tasks and processes.
Adaptability to changing demands and unexpected supply chain challenges.
Problem-solving ability to address logistics issues, supply disruptions, and order discrepancies.
Ability to operate and transact within multiple business systems and enterprise software.
Understanding of procure-to-pay processes and ability to guide users through Coupa requisitions, purchase orders, approval workflows, receiving, and invoice discrepancies while following purchasing policies.
Ability to identify transaction and approval issues, gather supporting information, document resolution steps, and coordinate problem resolution or escalation.
Ability to support supplier onboarding, validate supplier and transaction information, and protect confidential information.
Ability to use system reports and Excel to track transactions and identify data discrepancies.
Time management and analytical skills.
Customer service orientation and ability to collaborate across departments.
Must be a U.S. Person under ITAR/EAR or eligible to obtain required authorizations.

Nice To Haves

Knowledge of purchasing or sourcing processes.
Coupa experience.

Responsibilities

Manage the supplier request-for-quote and solicitation process, documenting requirements with internal stakeholders and communicating them to suppliers.
Participate in and support strategic supply chain initiatives and continuous improvement activities.
Communicate and collaborate with suppliers and vendors to manage orders, resolve issues, and ensure timely procurement of materials.
Enter and maintain accurate supply chain data, generate reports to track performance metrics, aggregate data, and develop a cohesive narrative around reported data.
Manage orders, coordinate logistics, and facilitate transactional processes.
Support Coupa procure-to-pay processes, including requisitions, purchase orders, approval workflows, receiving, and invoice discrepancies, while following purchasing policies.
Identify and document Coupa transaction and approval issues; coordinate with Procurement, Accounts Payable, and IT to resolve or escalate them.
Provide user instructions, training support, and job aids for Coupa.
Support supplier onboarding and Supplier Portal inquiries; validate supplier and transaction information and coordinate corrections with authorized data owners while protecting confidential information.
Use Coupa reports and Excel to track open transactions, identify data discrepancies and recurring issues, and communicate follow-up actions.
Support testing of process or system changes by documenting scenarios, results, and issues.
Prioritize and manage multiple tasks to meet deadlines and maintain supply chain operations.
Address customer inquiries and concerns and collaborate with other departments to achieve supply chain goals.