Supply Chain AI & Digital Transformation Co-op

Coty•Hunt Valley, MD

About The Position

Coty is seeking a Supply Chain AI & Digital Transformation Co-op to help transform operations in its North America Market Supply organization. The role evaluates supply chain planning and operational processes, identifies opportunities to use AI, automation, and digital tools, and supports solutions that improve efficiency, visibility, and decision-making. Working with Market Supply Planners and cross-functional partners, the co-op will assess workflows, gather user insights, design improved processes, and support rollout of digital solutions. The role also develops training materials, educates users, and promotes adoption so that new tools deliver lasting business value and measurable productivity improvements while maintaining or improving process output. The position supports process assessment and continuous improvement, AI and digital enablement, user-centered process design, reporting and data automation, training and change management, and productivity and transformation initiatives. The role is based in Hunt Valley, Maryland.

Requirements

Currently pursuing a bachelor's degree in Supply Chain, Business, Engineering (Industrial Engineering), Information Systems, Data Analytics, Computer Science, or a related field.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Proficiency in Microsoft Excel and PowerPoint.
Ability to manage multiple projects and work independently.

Nice To Haves

Experience with Microsoft Copilot, ChatGPT, or other AI-enabled tools.
Familiarity with Power BI, Power Automate, Power Apps, or workflow automation platforms.
Interest in digital transformation, process improvement, and emerging technologies.
Basic understanding of supply chain planning, inventory management, or operations.
Experience with process mapping, Lean, or continuous improvement methodologies.

Responsibilities

Review and document existing Market Supply processes and workflows.
Identify manual, repetitive, and non-value-added activities.
Analyze process inefficiencies and recommend simplification and standardization opportunities.
Quantify productivity opportunities and support business case development for process improvements.
Develop future-state process maps and standardized workflows.
Identify opportunities to use Microsoft Copilot, AI tools, and other digital solutions to improve productivity and reduce manual work.
Evaluate how emerging technologies can improve planning, reporting, communication, and decision-making.
Design, test, and implement pilot solutions to automate routine activities.
Support implementation and adoption of new digital tools and workflows, and measure resulting efficiency gains.
Conduct workshops, interviews, and working sessions with Market Supply team members and cross-functional partners.
Gather user feedback, business requirements, and operational pain points to inform solution design.
Partner with stakeholders to ensure workflows are practical, scalable, and aligned with business needs.
Refine solutions based on user feedback and results.
Review reporting processes and identify opportunities to improve efficiency and accuracy.
Automate manual reporting, trackers, and recurring analyses.
Support development of dashboards, visualizations, and self-service reporting using Power BI and Excel.
Improve visibility of key supply chain and operational metrics.
Create training materials, job aids, standard operating procedures, and user guides for new tools and processes.
Develop and deliver training sessions to support user adoption.
Promote new ways of working and help teams understand the benefits of AI and automation.
Gather post-implementation feedback and recommend enhancements to improve effectiveness and user experience.
Lead or support strategic productivity initiatives across the Market Supply organization.
Track and measure benefits from implemented solutions, including time savings and process efficiency improvements.
Develop recommendations to help achieve productivity goals through automation, process redesign, and digital enablement.