Intelisys: Supplier Business Manager

ScanSource • Wade Hampton, SC

26d • $50,000 - $75,000 • Hybrid

About The Position

The Supplier Business Manager manages relationships with assigned new and strategic suppliers in the Intelisys portfolio and drives business results. The role serves as a primary point of contact for assigned suppliers and works closely with Sales, Support, Marketing, and supplier representatives to foster positive working relationships and growth. The ideal candidate has at least four years of corporate work experience, ideally in telecom or technology, and is knowledgeable about SaaS and recurring revenue models.

The position oversees supplier business planning, performance monitoring, profitability, supplier programs, relationship management, event participation, contract coordination, commission schedules, and initiatives intended to increase revenue or recruitment. The role reports directly to the Director, Supplier Services and regularly interacts with suppliers, Sales, Support, Commissions, Finance, Marketing, Sales Partners, and executives.

This position is hybrid, combining remote and in-office attendance. Travel may be required up to 10% of the time, and the role includes working at a computer for extended periods and lifting up to 25 pounds.

Requirements

• College degree or a minimum of four years of work experience.
• A significant level of trust and diplomacy, in addition to normal courtesy and tact.
• Ability to motivate and influence others and foster sound relationships.
• Strong verbal and written communication skills and effective public speaking skills.
• Excellent organizational, follow-up, and time management skills.
• Ability to assimilate, summarize, and relay relevant information effectively.
• Ability to make independent judgment calls based on procedures and policies.
• Ability to solve problems using an understanding of internal practices and precedents.
• Ability to work cooperatively on a team and perform assignments autonomously.
• Superior proficiency with computers, the Internet, and Microsoft Office applications, and ability to learn industry-specific software programs.

Nice To Haves

• College degree in a business- or communications-related program.
• Technology sales, marketing, or similar corporate work experience.
• Project management experience.
• SAP or other ERP system experience.
• Salesforce experience.
• Telecom or technology experience and knowledge of SaaS and recurring revenue models.

Responsibilities

• Become a subject matter expert on assigned suppliers and their technology stacks; understand the supplier landscape and competitive environment, shape category strategy, and recommend additional suppliers for onboarding.
• Maximize profitability for assigned suppliers, including communicating, tracking, and creating programs to maximize available supplier bonuses.
• Serve as an escalation point for supplier-related issues.
• Create, execute, and monitor assigned supplier business plans.
• Secure supplier funding for Intelisys strategic go-to-market initiatives and maintain a high profile with assigned suppliers to support mutual business relationships.
• Monitor supplier pipelines, recruitment, and performance goals.
• Manage supplier relationships throughout the supplier lifecycle, including onboarding.
• Serve as the primary point of contact or liaison between suppliers and the Intelisys team, and manage processes associated with assigned suppliers.
• Support supplier services programs and processes, including business reviews, bonus tracking, and forecasting.
• Establish recurring supplier calls to discuss or track performance, market share, and Intelisys team feedback on programs, solutions, and promotions.
• Oversee distribution of supplier promotions, announcements, incentives, and related information.
• Participate in supplier meetings and advisory councils when applicable.
• Manage supplier involvement and experience at Intelisys events, including supplier selection, collection of materials or assets, and supplier participation.
• Attend events as the Supplier Services representative and engage with suppliers and Sales Partners; assist the Events team when necessary.
• Understand assigned supplier agreements and contracts; liaise with suppliers and the Legal team on legal matters affecting contracts and commissions.
• Conduct the first review of new contract addendums and amendments, providing necessary input.
• Understand supplier commission schedules and answer questions about compensation structures.
• Coordinate with the Legal team to create and modify commission schedules.
• Assist in developing and executing programs designed to increase revenue or drive recruitment.
• Coordinate with suppliers and the Intelisys team to strategically position and drive sales with assigned suppliers.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off per calendar year outside California, prorated based on hire date; California employees accrue hours each pay period totaling the same 128 hours annually.
• 10 paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree