Intelisys: Supplier Business Manager

ScanSource•Greenville, SC
•Hybrid

About The Position

The Supplier Business Manager manages relationships and drives results with assigned new and strategic suppliers in the Intelisys portfolio. Serving as a primary point of contact for assigned suppliers, the role shares information and works closely with Sales, Support, Marketing, and supplier representatives to foster productive relationships and growth. The position also manages supplier business plans, programs, events, contracts, and commission schedules, and supports strategic initiatives to increase revenue and recruitment. The role reports directly to the Director, Supplier Services and interacts regularly with suppliers and internal teams.

Requirements

  • A college degree or at least 4 years of work experience.
  • A significant level of trust and diplomacy, along with courtesy and tact.
  • Ability to motivate and influence others and foster sound relationships.
  • Strong verbal and written communication skills and effective public speaking skills.
  • Excellent organizational, follow-up, and time management skills.
  • Ability to assimilate, summarize, and relay relevant information effectively.
  • Ability to make independent judgment calls based on procedures and policies.
  • Ability to problem solve based on an understanding of internal practices and precedents.
  • Ability to work cooperatively on a team and perform assignments autonomously.
  • Superior proficiency with computers, the Internet, and Microsoft Office applications.
  • Ability to learn industry-specific software programs.
  • Ability to work in a hybrid environment with designated remote and in-office attendance.
  • Ability to travel up to 10% of the time.
  • Ability to sit or stand at a computer terminal for long periods and lift up to 25 pounds.

Nice To Haves

  • College degree in a business- or communications-related program.
  • Technology sales, marketing, or similar corporate work experience.
  • Project management experience.
  • SAP or other ERP system experience.
  • Salesforce experience.
  • Telecom or technology industry experience and knowledge of SaaS and recurring revenue models.

Responsibilities

  • Become a subject matter expert on assigned suppliers and their technology stacks; understand the supplier landscape and competitive environment, shape category strategy, and recommend additional suppliers for onboarding.
  • Maximize profitability for assigned suppliers by communicating, tracking, and creating programs related to supplier bonuses.
  • Serve as an escalation point for supplier-related issues.
  • Create, execute, and monitor supplier business plans, and secure supplier funding for Intelisys strategic go-to-market initiatives.
  • Maintain strong relationships with assigned suppliers and monitor pipeline, recruitment, and performance goals.
  • Facilitate supplier relationships throughout the supplier lifecycle, including onboarding, and serve as a primary point of contact or liaison between suppliers and Intelisys teams.
  • Manage processes associated with assigned suppliers, including support programs, business reviews, bonus tracking, and forecasting.
  • Establish recurring supplier calls to review performance, market share, and feedback on programs, solutions, and promotions.
  • Oversee distribution of supplier promotions, announcements, incentives, and other information; participate in supplier meetings and advisory councils as applicable.
  • Manage supplier involvement and experience at Intelisys events, including supplier selection, collection of materials or assets, and supplier participation; attend events as a Supplier Services representative and assist the Events team when needed.
  • Understand supplier agreements and contracts; liaise with suppliers and the Legal team on contract and commission matters, and conduct an initial review of contract addendums and amendments.
  • Understand supplier commission schedules, answer questions about compensation structures, and coordinate with Legal to create or modify commission schedules.
  • Assist in developing and executing programs to increase revenue or drive recruitment, coordinating with suppliers and Intelisys teams to position and drive sales.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) plan with matching provision.
  • 128 hours of paid time off (PTO) each calendar year outside California, prorated based on hire date; California employees accrue an equivalent amount each pay period.
  • 10 paid company holidays.
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