Supervisory Social Worker

Veterans Health Administration • Dublin, GA

3d • Onsite

About The Position

The General Caregiver Support Program Coordinator provides evidence-based clinical services and interventions, develops programs, educates caregivers, Veterans, and staff, conducts community outreach, develops resources, and supports quality improvement and program evaluation. The coordinator supports caregivers, Veterans, and family members at the Medical Center and in the community. The role develops and implements the General Caregiver Support Program for the assigned area, ensuring compliance and collaboration with local facility and VA Central Office initiatives. It also administers information and analytical systems to evaluate and improve services for caregivers, families, and Veterans.

The coordinator works directly with caregivers and Veterans to assess caregiver stress and burden and to apply clinical interventions. The role advises and collaborates with interdisciplinary teams, provides training and consultation, facilitates support groups and educational programs, and develops caregiver information materials for distribution across clinical settings. The coordinator keeps current on relevant legislation, professional practice, and treatment modalities, and collaborates with PACT, mental health, and geriatric primary care clinicians. The position also provides technical assistance to public, state, local, private, and university organizations and conducts program analysis, development, review, research, design, and coordination.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. Physical demands are generally minor; work is primarily sedentary, with some walking, standing, bending, and carrying light items.

Requirements

• U.S. citizenship, subject to the stated VA exception for non-citizens when qualified citizens cannot be recruited.
• Master's degree in social work (MSW) from a school fully accredited by the Council on Social Work Education; a doctoral degree cannot substitute for the MSW.
• State licensure or certification to independently practice social work at the master's degree level.
• Proficiency in written and spoken English.
• One year of experience equivalent to the GS-11 grade level, demonstrating advanced practice skills in a specialty area or administration and progressively greater professional competency and judgment.
• Advanced-practice-level licensure or certification and ability to provide supervision for licensure.
• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Knowledge of supervisory duties, including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure provision of clinical social work services.
• Ability to provide staff training and development.
• Interpersonal skills for working with employees, team leaders, and managers.
• Must pass a background/security investigation and pre-employment physical evaluation.
• Must participate in the seasonal influenza vaccination program and complete application and onboarding requirements.
• Must serve a one- or two-year trial period.

Nice To Haves

• At least two years of advanced-practice-level experience to provide supervision for licensure under state guidelines.
• At least two years of supervisory or management experience.
• Post-master's certification or training from a nationally recognized professional organization or university, including a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Develop and implement the General Caregiver Support Program for the assigned area and ensure compliance and collaboration with local facility and VA Central Office initiatives.
• Administer information and analytical systems to evaluate and improve services for caregivers, families, and Veterans.
• Develop and implement systems to track service activities, including visits, referrals, caregiver demographics, equipment utilization, and caregiver and Veteran satisfaction.
• Develop, implement, and evaluate clinical guidelines and protocols for appropriate service utilization.
• Communicate directly with caregivers and Veterans to identify and assess caregiver stress and burden and develop and apply clinical interventions.
• Advise and collaborate with interdisciplinary teams on caregiver issues.
• Create educational tools and develop and implement training focused on caregiver needs and issues.
• Provide education and in-service training to VA employees, Veterans, families, and caregivers.
• Provide ongoing consultation and support to colleagues regarding caregiver support.
• Develop and facilitate caregiver support groups, in person or through the VANTS telephone line, and educational programs.
• Distribute educational materials from VA and local, state, and national caregiver organizations.
• Stay informed about federal and state legislation and current theories and treatment modalities relevant to caregivers.
• Collaborate with PACT, mental health, and geriatric primary care clinicians on Veteran and staff education, support groups, and staff training.
• Develop a library of caregiver support information materials for inpatient, outpatient, and specialty clinic settings, tailored to the populations served.
• Provide technical assistance to state, local, and private agencies and universities based on monitoring, program reviews, and information analysis.
• Interpret trends and patterns, apply guidelines, and recommend program enhancements.
• Perform program analysis, development, review, research, design, and contact work with public, Department of Defense, state, and other agencies as possible.
• Perform other duties as assigned.

Benefits

• Competitive salary and regular salary increases.
• 37–50 days of annual paid time off per year, including annual leave, sick leave, and 11 paid federal holidays.
• Potential credit toward annual leave accrual based on prior work or military service, subject to approval.
• Up to 12 weeks of paid parental leave after 12 months of employment for the birth, adoption, or foster placement of a child.
• Potential childcare subsidy after 60 days of employment for eligible full-time employees and families meeting income and child eligibility conditions.
• Traditional federal pension, with five-year vesting, and federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term life, and long-term care insurance; many programs may be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior