Supervisory Social Worker

Veterans Health Administration • San Antonio, TX

4d • Onsite

About The Position

The Supervisory Social Worker serves as the Supervisory Social Work Coordinator for the Caregiver Support Program (CSP) at the Audie L. Murphy Memorial Veterans' Hospital in San Antonio, Texas. The program provides services, education, and resources to caregivers of Veterans with complex needs, including through the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS). The position oversees care coordination and service delivery for family caregivers of eligible Veterans and coordinates program implementation with clinical services across South Texas Veterans Health Care System locations.

The incumbent provides clinical interventions to Veterans and caregivers and applies advanced knowledge of caregiver services and benefits offered through federal, state, and private-sector resources. The role develops links and collaborates with VA healthcare services, community healthcare and social-service agencies, leaders, and organizations. The incumbent is administratively accountable for the program's clinical and program development and effectiveness, and serves as a subject matter expert to system leadership and staff and as a consultant to VA professionals and administrators.

The position develops program direction and provides orientation, coaching, in-service training, staff development, and continuing education for system staff and the community. It directly supervises interdisciplinary staff assigned to CSP, completes their performance appraisals, monitors compliance with practice standards and guidelines, and addresses work problems presented by subordinate social workers. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m. It is not a virtual position. Travel to clinics and worksites is required, with possible occasional travel in a government vehicle for home visits; the employee does not transport Veterans.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
• Licensed or certified by a state to independently practice social work at the master's level.
• Licensed or certified at the advanced practice level and able to provide supervision for licensure.
• One year of experience equivalent to the GS-11 grade level, demonstrating advanced practice skills in a specialty area or administration, with progressively greater professional competency and judgment.
• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Knowledge of supervisory duties, including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure provision of clinical social work services.
• Ability to provide staff training and development.
• Interpersonal relationship skills for working with employees, team leaders, and managers.
• Proficiency in spoken and written English.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Compliance with applicable background/security investigation, onboarding, pre-employment identification and physical evaluation requirements, and seasonal influenza vaccination requirements.
• Ability to meet the position's physical requirements, including occasional movement between work areas, walking or standing, travel to meetings, and carrying or lifting items weighing less than 15 pounds.

Nice To Haves

• Evidence-based practice (EBP) certification.
• Prior experience in a similar role or with the population served.
• Clinical supervision certification.
• Quality or utilization management experience.
• Former VA trainee experience.
• Prior supervisory experience.
• Nationally recognized professional organization or university certification or post-master's training with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Oversee service delivery and coordinate care activities for caregivers of eligible Veterans through the Caregiver Support Program.
• Coordinate CSP implementation with clinical services across South Texas Veterans Health Care System campus locations, including nursing, therapy, mental health, and primary care services.
• Provide clinical interventions to Veterans and caregivers served by the programs.
• Apply knowledge of caregiver services and benefits available through federal, state, and private-sector resources.
• Develop linkages and collaborate with VA healthcare services and community healthcare and social-service agencies, leaders, and organizations.
• Maintain administrative responsibility and accountability for the clinical and program development and effectiveness of the CSP.
• Serve as a subject matter expert to system leadership and staff and consult with VA professionals and administrators on program-specific activities.
• Develop and facilitate program direction, orientation, coaching, in-service training, staff development, and continuing education for system staff and the community.
• Directly supervise interdisciplinary staff assigned to the Caregiver Support Program and complete performance appraisals.
• Monitor staff compliance with practice standards and guidelines for documentation, workload, data entry, ethical practice, and service delivery.
• Make decisions regarding work problems presented by subordinate social workers.
• Travel to various clinics and worksites to meet subordinate staff and potentially participate in occasional home visits with Veterans.

Benefits

• Education Debt Reduction Program (EDRP), subject to individual eligibility and program approval, with an award of up to $200,000 and an eligibility period of one to five years.
• 37–50 days of annual paid time off per year, including 13–26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Possible credit toward annual leave accrual based on prior work or military service, subject to request and approval.
• Up to 12 weeks of paid parental leave after 12 months of employment, in connection with birth, adoption, or foster care placement.
• Child care subsidy may be available after 60 days of employment for eligible full-time employees, subject to income and other limits.
• Traditional federal pension, with five-year vesting, and federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior