Supervisory Program Specialist

Veterans Benefits Administration • Chicago, IL

2d • Onsite

About The Position

The Supervisory Program Specialist is located in a Regional Office and supports the office’s overall operations. The position provides performance management and technical support for the Regional Office HR program, serves as a key advisor to the Director and Division Chiefs on human resources issues, and coordinates directly with the HR Center.

The role supervises staff, provides comprehensive advice on human resource management functions, reviews and analyzes data, responds to time-sensitive requests from the Director’s Office, and recommends improvements to processes and workflow. The position is full-time, Monday through Friday, from 8:00 a.m. to 4:30 p.m. It is not a remote or virtual position; situational (ad hoc) telework may be approved case by case with supervisory approval, but routine or recurring telework is not authorized. The selectee must report to the official duty station each scheduled workday.

The role requires at least one year of specialized experience equivalent to GS-12 or higher, applying and providing guidance on multiple areas of human resources rules, regulations, and procedures. Education cannot substitute for the required experience. The position includes a one-year supervisory probationary period.

Requirements

• At least one year (52 weeks) of specialized experience equivalent to the GS-12 level or higher.
• Specialized experience applying and providing guidance on multiple fields of human resources rules, regulations, and procedures, including personnel management, recruitment and staffing, classification, employee benefits (OWCP, retirements, and insurance programs), and/or labor relations.
• Examples of qualifying experience include advising on staffing and recruitment, defending agency actions before third-party hearing bodies such as FLRA or MSPB, or serving as chief negotiator in labor negotiations.
• Current federal GS employees must meet the time-in-grade requirement: 52 weeks at the GS-12 level for a GS-13 position. A qualifying SF-50 must be submitted.
• Must be a U.S. citizen.
• Selective Service registration is required for males born after December 31, 1959.
• Must serve a one-year supervisory probationary period if not previously completed in a federal position.
• Subject to a background/security investigation.
• Selected applicants must complete online onboarding and provide acceptable identification for I-9 employment verification.
• Must meet the qualification requirements by the announcement closing date of 10/23/2026.
• Education cannot be substituted for the required experience.
• Applicants using part-time experience must specify average hours worked per week; part-time experience is credited on a prorated basis.

Responsibilities

• Plans and assigns work for subordinates and adjusts short- and long-range staffing plans to meet forecast mission requirements and changes in critical competencies.
• Evaluates subordinate employees’ performance and provides advice, counsel, or instruction on work and administrative matters.
• Interviews candidates for positions in the unit.
• Hears and resolves employee complaints, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Provides comprehensive advice on human resource management functions to the Director, Assistant Directors, Division Chiefs, managers, supervisors, HR staff, and employees.
• Conducts data reviews, analyzes results, identifies trends, and recommends updates or new processes and procedures to improve workflow.
• Researches and responds to time-sensitive information requests (Taskers) from the Director’s Office.
• Recommends selections for subordinate nonsupervisory positions.
• Identifies and implements ways to eliminate or reduce significant production bottlenecks and barriers and promote team building.
• Coordinates directly with the HR Center.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed