Supervisory Management and Program Analyst

Patent and Trademark Office•Alexandria, VA

2d•Onsite

About The Position

The incumbent serves as the division’s authority on the Deputy Commissioner for Trademark Examination Policy (DCTEP)’s program and project management, helping ensure standard professional practices and that data and information resources are developed, maintained, and accessible to decision makers. The position serves as an expert analyst in evaluating program and operational effectiveness and the productivity and efficiency of business and management processes. The role provides authoritative support to DCTEP in developing and implementing project and program management, data analytics, and continuous process improvement policies and practices. It analyzes programs and activities, provides unbiased metrics and statistical information, recommends or takes corrective action, and develops strategies for improvement. The incumbent develops summaries of critical issues and briefs the DCTEP, Commissioner, and other business unit executives, and may represent DCTEP at designated conferences, meetings, and presentations. The role also provides expert analysis, advice, and consultation on DCTEP program operations and management. The physical worksite is the Alexandria, Virginia campus. On-site presence is required for functions that must be performed in person. Situational telework may be available under agency policy and business-unit discretion; the agency currently allows 52 hours of telework per leave year.

Requirements

One full year (52 weeks) of specialized experience equivalent to GS-14 in the Federal service.
Experience directing the work of subordinate employees and developing long-range goals and objectives.
Experience advising senior executives on implementing project and program management, data analytics, and continuous process improvement policies and practices.
Experience conducting, managing, and directing complex studies, programs, and projects requiring knowledge of existing programs and resources and their interrelationships with the mission.
Must be a United States citizen or national.
Must pass a background investigation and fingerprint check; the position is designated Public Trust with a HIGH risk level.
Must meet time-in-grade or time-in-band requirements by the announcement closing date.
Must be registered for Selective Service, if applicable.
Must meet all qualification requirements by the announcement closing date.
Candidates should possess or be able to develop proficiency in accountability, customer service, decisiveness, flexibility, integrity/honesty, interpersonal skills, oral communication, problem solving, resilience, and written communication.

Responsibilities

Serve as the division’s authority on DCTEP program and project management.
Ensure standard professional practices and ensure data and information resources are developed, maintained, and readily accessible to decision makers.
Evaluate the effectiveness of programs and operations and the productivity and efficiency of business and management processes.
Design and apply data collection methods to analyze the strengths, weaknesses, and effectiveness of DCTEP programs and activities.
Provide metrics and statistical information, analyze DCTEP data, and take corrective action or recommend strategies to implement improvements.
Develop synopses of critical issues and brief the DCTEP, Commissioner, and other business unit executives.
Represent DCTEP at conferences, meetings, and presentations as designated.
Provide expert analysis, advice, and consultation on DCTEP program operations and management.
Direct subordinate employees and develop long-range goals and objectives.
Advise senior executives on project and program management, data analytics, and continuous process improvement policies and practices.
Conduct, manage, and direct complex studies, programs, and projects involving knowledge of existing programs and resources and their relationship to the mission.