Supervisory Information Technology Specialist (Network Services)

U.S. Army Cyber Command•Schofield Barracks, HI
•Onsite

About The Position

This is a DoD Cyber Excepted Service (CES) position in the Excepted Service under 10 USC 1599f, located at Schofield Barracks, Hawaii. The position supervises the Network Management Section and Telephone and Voice Services Section, serving as the technical representative for developing procedures, baselines, guidelines, and network plans. The incumbent helps develop organizational procedures and provides guidance to IT and telecommunications team leads, staff, and users within the 30th Signal Battalion. The role enforces procedures supporting the Battalion’s strategic and tactical architecture and independently completes or assists with planning telecommunications and network engineering projects. The position requires recurring access to classified Secret information, materials, facilities, or systems and is designated Mission Essential. It includes a 25% TDY or business travel requirement and may require work outside normal duty hours, including evenings, weekends, and holidays. A one-year supervisory probation and a three-year appointment probationary period apply, subject to stated exceptions.

Requirements

  • At least one year of directly applicable experience demonstrating the knowledge, skills, abilities, and competencies needed for immediate success.
  • Qualifying experience demonstrating work such as assigning or prioritizing work for IT personnel; maintaining telecommunications systems for network studies or site surveys; analyzing network service level agreements against operational requirements; and providing technical guidance for network projects.
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
  • Experience must qualify the applicant; education may not substitute for required experience.
  • Ability to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; a background investigation and credit check are required.
  • Valid, appropriate driver’s license and ability to drive a motor vehicle.
  • Ability to work outside normal duty hours, potentially including evenings, weekends, and holidays, and to remain on or report for duty during contingency operations or emergencies.
  • Ability to meet the 25% TDY or business travel requirement.
  • Satisfactory completion of required training and certification or recertification for the position, including applicable cyber workforce qualification requirements.
  • Applicants must meet an eligible employment authority category; this announcement identifies current permanent ARCYBER/NETCOM civilian employees as an eligible category.

Responsibilities

  • Supervise the Network Management Section and Telephone and Voice Services Section.
  • Serve as technical representative in developing procedures, baselines, guidelines, and network plans.
  • Assist with developing organizational procedures and provide guidance to IT and telecommunications team leads, staff, and users within the 30th Signal Battalion.
  • Enforce procedures related to the Battalion’s strategic and tactical architecture.
  • Independently complete or assist others in planning telecommunications or network engineering project assignments.
  • Assign and/or prioritize work for IT personnel.
  • Maintain telecommunications systems for network studies and/or site surveys.
  • Analyze network service level agreements to align them with operational requirements.
  • Provide technical guidance for network projects.

Benefits

  • Federal employee benefits package for eligible employees and their families.
  • Honolulu-area federal employees are currently entitled to an 8.64% cost-of-living allowance in addition to base salary; this is subject to change.
  • Permanent Change of Station allowances may be authorized, subject to Joint Travel Regulations and an agency determination.
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